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Position Overview: We are currently seeking a dynamic and experienced Center Manager for our coworking space in Okhla Phase 1, New Delhi. The selected candidate will be responsible for overseeing the sales and operations of the center. Ideally, the candidate should have a background in the hospitality or sales industry with a minimum of 2 years of relevant experience. As the Center Manager, you will play a crucial role in fostering a thriving and collaborative community while driving sales and ensuring seamless operations.

Responsibilities:

Sales and Business Development:

• Develop and execute effective sales strategies to attract new members and achieve occupancy targets.
• Generate leads, conduct tours, and follow up with potential clients to convert them into members.
• Build and maintain strong relationships with existing members to promote retention and identify upselling opportunities.
• Collaborate with the marketing team to create promotional campaigns and enhance brand awareness.

Operations Management:

• Oversee the day-to-day operations of the coworking center, ensuring a seamless and efficient experience for members.
• Maintain a clean, organized, and visually appealing workspace environment.
• Coordinate with maintenance and housekeeping staff to promptly address any facility-related issues.
• Implement and enforce operational policies and procedures to ensure a safe and secure environment for all members.
• Develop and manage the center's budget, ensuring profitability and cost control.
• Monitor and analyze key performance indicators (KPIs) related to sales, occupancy, and member satisfaction.
• Prepare regular reports on financial and operational performance for management review.
• Identify opportunities for revenue growth and cost optimization, and implement appropriate strategies.

Community Engagement and Events:

• Foster a vibrant and inclusive community within the coworking space, encouraging collaboration and networking among members.
• Plan and execute community events, workshops, and networking sessions to enhance member engagement.
• Act as a point of contact for members, addressing their concerns and providing exceptional customer service.
• Seek feedback from members and implement initiatives to continuously improve the coworking experience.

Requirements:

• A minimum of 2 years of experience in the hospitality or sales industry, with a proven track record of achieving sales targets.
• Strong interpersonal and communication skills to effectively interact with diverse stakeholders.
• Excellent customer service skills with a focus on building and maintaining positive relationships.
• Demonstrated leadership abilities to motivate and manage a team effectively.
• Strong organizational and multitasking skills to handle multiple responsibilities concurrently.
• Proficiency in using sales CRM software and other relevant tools for tracking and managing leads.
• Knowledge of coworking industry trends and best practices.
• Flexibility to work occasional evenings or weekends for community events or to accommodate member needs.

Joining our team as a Center Manager for Coworking presents an exciting opportunity to shape the success of our coworking space, drive sales, and create a thriving community of professionals. If you are a motivated and customer-focused individual with a passion for sales and operations, we encourage you to apply and contribute to the growth of our organization.