Job Title: Co-Working Center Manager

Location: Vashi, Navi Mumbai

Company Description:

Propques is a distinguished consulting firm specializing in designing and managing co-working and flexible spaces for co-working operators, landlords, and property developers. Leveraging over 12 years of industry experience, we provide comprehensive consulting, advisory, and operational services to empower our clients in maximizing returns on their real estate investments.

Qualifications and Skills:

- Bachelor's degree in business administration, hospitality management, or a related field

- Proven experience in managing a co-working center or a similar customer-facing role

- Strong leadership skills with the ability to motivate and inspire a team

- Excellent customer service and communication skills

- Proficient in budget management and financial analysis

- Ability to multitask and prioritize tasks effectively

- Knowledge of the co-working industry and understanding of market trends

- Proficiency in using office management software and tools

Roles and Responsibilities:

1. Manage the day-to-day operations of the co-working center, ensuring all facilities are well-maintained and operational.

2. Supervise the center staff and provide support, guidance, and training as needed.

3. Ensure outstanding customer service by addressing member inquiries, resolving issues, and maintaining a positive and welcoming environment.

4. Create and implement effective marketing strategies to attract new members and increase occupancy rates.

5. Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.

6. Maintain a strong network and foster partnerships with local businesses, organizations, and professionals to enhance the center's reputation and drive business growth.

7. Manage the center's budget, monitor expenses, and prepare financial reports.

8. Collaborate with the management team to develop and implement operational policies and procedures.

9. Stay updated with industry trends, competitor activities, and emerging technologies to ensure the center remains competitive and innovative.

Note: This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position.