Objective of the Role :- To successfully manage customer relations & monitor customer satisfaction by devising ways for the company to better serve customers.

Roles and Responsibilities : Customer Lifecycle

1. Welcome Call , Congratulations Call , Email , and reference calls

2. CRM soft wear updating, customer tracker updating

3. Help in loan process or any loan documentation to customers.

4. New creative ideas or schemes for referrals .

Competencies Required :

1. Advanced Communication

2. Customer Orientation

3. Relationship Building

Perks and Benefits

1. PF

2.Incentive

3. Performance Bonus