Prolify collaborates with payers and providers to deliver improved financial, operational and clinical outcomes across the healthcare continuum

  Calling the Insurance companies (in US) and follow up on the outstanding Accounts 	 	   Responsible for ensuring delivery to client in adherence with quality standards. 	 	   Monitor customer account details for non-payments, delayed payments and other 	 	 Receivables. 	 	 irregularities. 	 	  	 	  	 	  	 	   Review and report on AR aging to ensure acquiescence. 	 	   Expedite calls to the supervisor when there is a delay in closure of transaction or 	 	 crossing the processing time line as per contract. 	  	 	   Analyze and call on new accounts and follow established procedures for processing 	 	 payments and recommend improvements. 	 	   Process and follow up on appeals to insurance companies. 	 	   Assist in finding resolution of the outstanding issues on the AR claims. 	 	   Address all the rejections, denials and unpaid claims in timely manner.  	 	   Follow the procedures as per the SOP and document/report whenever the changes needed. 	 	   Calling the patients to follow up on the outstanding Patient Account Receivables. 	 	   Attending the patients/Insurance inbound calls and make the necessary document based on 	 	 the actions. 	 	   Take respective actions on all the correspondence within the timeline mentioned in SLA. 	 	   Document all the activities in the control log. 	 	   Meet productivity standards as set by the department. 	 	   Assist with month-end closing activities. 	 	 Adhere to all company policies and procedures 	 	 

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Calling the Insurance companies (in US) and follow up on the outstanding Accounts Receivables.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for ensuring delivery to client in adherence with quality standards.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor customer account details for non-payments, delayed payments and other irregularities.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review and report on AR aging to ensure acquiescence.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expedite calls to the supervisor when there is a delay in closure of transaction or crossing the processing time line as per contract.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze and call on new accounts and follow established procedures for processing payments and recommend improvements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process and follow up on appeals to insurance companies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in finding resolution of the outstanding issues on the AR claims.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Address all the rejections, denials and unpaid claims in timely manner. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow the procedures as per the SOP and document/report whenever the changes needed.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Calling the patients to follow up on the outstanding Patient Account Receivables.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attending the patients/Insurance inbound calls and make the necessary document based on the actions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Take respective actions on all the correspondence within the timeline mentioned in SLA.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document all the activities in the control log.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Meet productivity standards as set by the department.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with month-end closing activities.<ul><li>Adhere to all company policies and procedures.</li></ul>

Prolify

AR CALLER

AR Caller