Business Analyst



Junior: 1 to 3 years
4L - 7L (Per Year)
Posted on Jun 09 2023

About the Job


Cross-functional Partnerships
Market Knowledge
Proposal Writing
Microsoft Office

Associate Business Analyst

Job description

  • Own and develop relationship with partners, working with them to optimize and enhance our integration
  • Work with senior team members to carry out customer implementations and program enhancements
  • Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
  • Define configuration specifications and business analysis requirements
  • Define reporting and alerting requirements
  • Participate in the implementation design, setup, and review processes
  • Report on common sources of technical issues or questions and make recommendations to project team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
  • Proactively communicate key insights and findings from the performance to the relevant internal teams
  • Participate in strategic and tactical planning and management discussions
  • Set expectations for project teams

Job requirements

  • Strong verbal communication and presentation skills with the ability to manage relationships with internal and external collaborators
  • Strong written communication skills including business technical writing and proofreading
  • Demonstrated experience in requirement gathering & documentation (User stories, BRD, FRD, Flow Diagram etc.)
  • Well-versed with MS Suite including MS Excel, MS Doc, MS PowerPoint and related
  • Hands on working experience with tools such as JIRA, Hubspot, Confluence
  • Practical knowledge of SDLC concepts and Agile methodologies
  • Strong knowledge of modelling techniques and methods
  • Be highly motivated to initiate projects and work under aggressive deadlines
  • Strong management skills; able to support and develop project teams
  • Be highly organized with the ability to work independently in a fast-paced team environment in a transparent and entrepreneurial culture
  • Curiosity, energy, creativity, and bravery with a strong desire to help build the company culture
  • Exceptional attention to detail, positivity, focus and a winning mentality allied with kindness
  • Ready to work in any company locations and shifts (First, General, Adj. Gen and Second)

About the company

At our core, we’re a team of experienced professionals dedicated to providing high-quality outsourcing solutions to businesses in need. Our commitment to excellence, efficiency, and customer satisfaction has earned us a reputation as a reliable partner for businesses seeking cost-effective and reliable support.


Human Resources

Company Size

2-10 Employees



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