PRAJYOTHI Events & Arts, stablished in 2013 is a professional event planning company, offering a wide variety of services for all Kind of events, giving client's an exceptional experience, every time. We at PRAJYOTHI Events with a in-house production unit and dedicated event staff are known for our turn around time , Creativity , ease of process and delivering something new every time ,
Along with event solutions we expertise in Fine Arts, with a team of Creative Artists we create beyond what client's imagine . we are on a mission to become INDIA'S most trusted and go to company for Events & Arts. 

<p>We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.</p><p>To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.</p><ul><li>Calling existing and potential customers to persuade them to purchase company products and services.</li><li>Accurately recording details of customers’ purchase orders.</li><li>Processing all customer purchases accordingly.</li><li>Generating promising leads for the outside sales team to pursue.</li><li>Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.</li><li>Developing and sustaining solid relationships with customers to encourage repeat business.</li><li>Using sales scripts proffered by the company to drive sales and respond to customer rejections.</li><li>Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.</li><li>Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.</li><li>High school diploma or GED.</li><li>Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.</li><li>Certified Sales Professional (CSP) accreditation is advantageous.</li><li>Proven experience working as a telesales executive.</li><li>Proficiency in all Microsoft Office applications.</li><li>The ability to follow scripts.</li><li>Strong negotiation and consultative sales skills.</li><li>Excellent organizational and problem-solving skills.</li><li>Effective communication skills.</li><li>Exceptional customer service skills.</li></ul>

PRAJYOTHI Events & Arts

Telesales Executive