Key Task / Activities

ENQUIRY

Ø GENERATING & ENTERING 2 ENQUIRIES PER DAY

Ø FOLLOW UP OF ENQUIRY IN SALES FORCE APP

Ø SENDING E-QUOTE & E-BROCHURE TO CUSTOMERS THROUGH SALES FORCE

Ø HOME VISIT / CORPORATE VISIT/ NOTICE ACTIVITIES, etc.

Ø CONDUCTING LOAN MELA AND EVENTS

Ø GIVING TEST DRIVES TO CUSTOMERS

Ø FOLLOW UP OF ENQUIRY IN A FREQUENT BASIS FOR BOOKING

BOOKING

Ø ENTERING PRE-BOOKINGS IN SALES FORCE APP

Ø FILLING OBF AND TAKING BOOKING

Ø ARRANGING FINANCE THROUGH FINANCE CORDINATOR

Ø TAKING OF ACCESSORY REQUIREMENT FROM THE CUSTOMERS

RETAIL / BILLING

Ø COLLECTING DOCUMENTS FOR BILLING & REGISTRATION

Ø COLLECTING SIGNED FORM 20 FROM CUSTOMER & BANK

Ø ACHIEVE THE TARGET GIVEN BY THE SALES MANAGER

DELIVERY

Ø ARRANGEMENT OF DELIVERY VEHICLE ON TIME

Ø ARRANGEMENT OF HSRP NUMBER PLATE

AFTER SALES SERVICE

Ø POST SALES FOLLOW UP BY HOME VISIT / TELE CALLING

Ø RESOLVING CUSTOMER COMPLAINTS THROUGH PDI DEPARTMENT

Ø COLLECTING REFERENCES FROM DELIVERED CUSTOMERS

UPDATING OF BUSINESS ASSOCIATE