Job Title: Assistant Manager (AM) Operations-Outbound Sales

Location: Mumbai

Experience: 4 to 5 years

Salary: 6 LPA 

Job Description:

We are seeking an experienced Assistant Manager (AM) Operations-Outbound Sales with a background in BPO Sales to join our team in Mumbai. In this role, you will be responsible for managing day-to-day operations and driving performance improvement in our BPO sales department.

Responsibilities:

Manage and oversee the operations of the BPO sales department, ensuring efficiency and productivity.

Develop and implement effective strategies to achieve sales targets and maximize revenue.

Lead and mentor a team of sales executives, providing guidance and support to enhance their performance.

Monitor sales metrics, analyze trends, and provide insights for continuous improvement.

Collaborate with cross-functional teams to streamline processes and enhance customer experience.

Conduct performance reviews and provide constructive feedback to team members.

Stay updated with industry trends and competitors' activities to identify new opportunities.

Ensure compliance with regulatory requirements and company policies.