P&M is a professional Recruitment firm specializing in leadership hiring for sectors like BPOs, Banks & FinTechs.

We help companies build their leadership teams with a shared vision, that are complementary of each other's strengths, and are driven for achieving collective success.

Job Title: Assistant Manager (AM) Operations - Inbound SalesLocation: MumbaiExperience: 4 to 5 yearsSalary: 6 LPA (Lakh per annum) Job Description:We are currently seeking an experienced Assistant Manager (AM) Operations-Inbound Sales with a background in BPO Sales to join our team in Mumbai. In this role, you will be responsible for managing and optimizing inbound sales operations to drive revenue and provide excellent customer service. Responsibilities:<ul><li>Manage the day-to-day operations of the inbound sales department, ensuring smooth and efficient processes.</li><li>Develop and implement strategies to achieve sales targets and maximize revenue from inbound leads.</li><li>Lead and mentor a team of sales executives, providing guidance and support to drive their performance.</li><li>Monitor sales metrics, analyze data, and identify areas for improvement to enhance sales effectiveness.</li><li>Collaborate with cross-functional teams, such as marketing and customer service, to improve overall customer experience.</li><li>Conduct regular performance evaluations, set targets, and provide feedback to team members.</li><li>Stay updated with industry trends, market dynamics, and customer preferences to identify opportunities for growth.</li><li>Ensure compliance with company policies, industry regulations, and ethical standards.</li><li>Foster a positive and collaborative work environment that promotes teamwork and professional development.</li></ul>

Job Title: Assistant Manager (AM) Operations-Outbound SalesLocation: MumbaiExperience: 4 to 5 yearsSalary: 6 LPA&nbsp; Job Description:We are seeking an experienced Assistant Manager (AM) Operations-Outbound Sales with a background in BPO Sales to join our team in Mumbai. In this role, you will be responsible for managing day-to-day operations and driving performance improvement in our BPO sales department. Responsibilities:Manage and oversee the operations of the BPO sales department, ensuring efficiency and productivity.Develop and implement effective strategies to achieve sales targets and maximize revenue.Lead and mentor a team of sales executives, providing guidance and support to enhance their performance.Monitor sales metrics, analyze trends, and provide insights for continuous improvement.Collaborate with cross-functional teams to streamline processes and enhance customer experience.Conduct performance reviews and provide constructive feedback to team members.Stay updated with industry trends and competitors' activities to identify new opportunities.Ensure compliance with regulatory requirements and company policies.

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