Gather, analyse and document ISO 20022 operations requirements: questioning, challenging and proposing innovative, automated solutions where necessary.

• Assess the impact of the proposed solution against the Target Operating Model to ensure no manual or bespoke processes are created.

• Act as Operations SME and manage relationships with keys stakeholders like product, technology, operations teams.

• Support training activities for the impacted groups.

• Look beyond compliance and identify opportunities/improvements on back of ISO 20022.

• Comfort in working with global and virtual teams and across various lines of business

• Understand the project timelines focusing on delivering milestones

• Escalate project risks to the project lead, or project sponsor, when appropriate

• Adhere to the change management processes and document changes, User stories and Use Cases for various projects

• Prepare change requests and follow through the end-to-end process

Knowledge/Experience:

• Detailed understanding and experience on SWIFT messaging for MT1,2 and 9 series and corresponding ISO20022 messages for Payments, Investigations and Statements process

• Knowledge of RTGS Market Infrastructures (e.g. Target2, CHAPS, LYNX, CHIPS etc. ) and SWIFT Cross-border

• Detailed understating of customer to bank, bank to bank, FI payments, intermediary bank flows, direct & cover flows etc. for SWIFT and RTGS Market infrastructures

• Good communication skills with ability to lead virtual and in-person meetings

• Good presentation skills and ability to create process flows with high proficiency in MS-Office

• Industry knowledge of payments and its changing landscape

• Understanding of Agile methodology and tools like Jira, Confluence

Candidate Profile:*

Competencies

• 2-5 years of experience in Project Management, business analysis or related payments operations environments

• Intellectual curiosity, analytical and conceptual thinker

• Ability to work in a complex project with people across multi-geographies

• Proficient with the project life cycle (Waterfall and Agile)

• A high degree of accuracy and attention to detail

• Clear communicator ability to relay precise information both orally and in writing

• • Great Team player with good co-ordination and time management skills.