PLAYOTEL represents a new hotel concept which is more contemporary and fun focused. It is designed to appeal young crowd, tech-minded and fun loving travelers be it business or leisure. It's an ideal place where guests can enjoy to the fullest and truly recharge themselves in an ecstatic environment.

Act on behalf of Hotel Management in their absence  Safeguard the financial interests of the company and maintain a professional attitude while upholding the service standards of the Hotel  Responsible for the continued monitoring of all departments in the absence of their Department Head  Coordinate the effective use of staff in accordance with the current collective agreement with regards to scheduling and overtime  Possess a thorough knowledge of the current collective agreement and how it applies to principals of Hotel operation  Possess working knowledge and ability to use telephone/online technical support of all Hotel computer systems and interfaces  Report all incidents and accidents using proper documentation  Perform regular patrols of the guest floors and guest access areas including, pool/fitness center and business center as well as any public areas of the hotel including the parkade  Check the exterior of the hotel and any access doors for any safety/security concerns  Communicate with maintenance/public cleaners to ensure that entrances are clean and free of any obstructions  Be aware of any functions occurring in the Hotel and be ready to assist catering/banquet team as required  Authorize voids and QSA’s as required, make adjustments when necessary  Assist with employee balancing cash-out if required  Coordinate Valet presence and breaks and assist with valet parking if required  In accordance with hotel policy, approve the eviction of guests from rooms if required  Conduct detailed room inspections when able  Coordinate any hotel evacuations or emergency situations in accordance with hotel policy  Takes on individual projects for specific departments as required.  Protects the hotel and its assets through enforcing and maintaining controls and practices to protect the hotels integrity.  Provides recommendations for personal and staff development of all departments and continuously works as a resource to all leaders to assist in maintaining progression plans.  Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction  Follows company policies and procedures and is able to effectively communicate them to all staff and colleagues  Knowledgeable of hotel property, amenities, area attractions and transportation  Prepares for, attends and takes the appropriate actions for weekly/monthly and annual meetings as required by the Direct Report&nbsp;

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.​ROOM ATTENDANT DUTIES AND RESPONSIBILITIES:<ul><li>Enters and prepares the room for cleaning.</li><li>Makes bed.</li><li>Dusts the room and furniture.</li><li>Replenishes guestroom and bath supplies.</li><li>Cleans the bathroom.</li><li>Cleans the closet.</li><li>Vacuum and mop all floors.</li><li>Checks and secures the rooms.</li><li>Replenish amenities according to the operational standards.</li><li>Deliver and retrieve items on loan to guests e.g. iron and ironing boards</li><li>Ensure security of guest rooms and privacy of guests</li><li>Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required</li><li>Cleans guest bathroom/bed room/floor corridor.</li><li>Responsible for replenishment of guest complimentary water.</li><li>Responsible for the cleanliness and maintenance of his work area.</li><li>Responsible for the Hotel property in the work area.</li><li>Providing turndown services as per requirement.</li><li>Responsible for following the standard operating procedures.</li></ul>

Company Overview Playotel Hotels represents a new hotel concept that is more contemporary and fun focused. We cater to a young crowd, tech-minded, and fun-loving travelers, whether they are here for business or leisure. Our hotel is designed to provide an ideal place where guests can enjoy themselves to the fullest and recharge in an ecstatic environment. With 51-200 employees, Playotel Hotels is committed to delivering exceptional hospitality. Job Overview We are seeking a talented and customer-oriented individual to join our team as a Food &amp; Beverage Associate. As a Food &amp; Beverage Associate, you will be responsible for providing excellent customer service and ensuring the smooth operation of our food and beverage outlets. This is a Junior position suitable for candidates with 1 to 3 years of experience. The job is located in Indore, Madhya Pradesh, India. This is a Full-Time employment opportunity. Qualifications and Skills <ul><li>Previous experience in a similar role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Knowledge of food and beverage operations and basic food safety standards.</li><li>Attention to detail and accuracy.</li><li>Ability to work well in a team and follow instructions.</li><li>Flexibility to work different shifts including weekends and holidays.</li><li>Positive attitude and willingness to learn.</li></ul> Roles and Responsibilities <ul><li>Greet and welcome guests with a warm and friendly attitude.</li><li>Take orders and serve food and beverages to guests.</li><li>Ensure timely and accurate delivery of orders.</li><li>Handle guest inquiries and resolve any issues or complaints.</li><li>Maintain cleanliness and hygiene standards in all food and beverage areas.</li><li>Assist with setting up and closing the food and beverage outlets.</li><li>Follow all safety and sanitation procedures.</li><li>Collaborate with other team members and departments to provide excellent service.</li><li>Upsell menu items and promote special offers to enhance guest experience.</li><li>Handle cash and credit transactions accurately.</li><li>Monitor and replenish inventory levels as needed.</li><li>Adhere to company policies and regulations at all times.</li></ul>

Company Overview Playotel Hotels represents a new hotel concept that is more contemporary and fun-focused. It is designed to appeal to a young crowd, tech-minded, and fun-loving travelers, whether it be for business or leisure. Playotel Hotels offers an ideal place for guests to enjoy and fully recharge themselves in an ecstatic environment. With over 51-200 employees, Playotel Hotels is committed to delivering exceptional service and unforgettable experiences to its guests. Job Overview We are looking for a Banquet Sales Manager/Executive to join our team at Playotel Hotels. As a Banquet Sales Manager/Executive, you will be responsible for generating revenue through banquet bookings and ensuring the highest level of customer satisfaction. This is a full-time position with an opportunity to work in a contemporary and fun-focused hotel environment. The job location is Indore, Madhya Pradesh, India. The salary range will be competitive and commensurate with experience. Qualifications and Skills <ul><li>1 to 3 years of experience in banquet sales or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Proven track record of meeting or exceeding sales targets</li><li>Strong negotiation and closing skills</li><li>Ability to handle multiple tasks and prioritize effectively</li><li>Detail-oriented with excellent organizational skills</li><li>Familiarity with banquet operations and event planning</li><li>Proficiency in MS Office and CRM software</li><li>Ability to work in a fast-paced and dynamic environment</li><li>Bachelor's degree in Hospitality Management or related field is preferred</li></ul> Roles and Responsibilities <ul><li>Generate revenue through banquet bookings and achieve sales targets</li><li>Build and maintain relationships with clients and potential customers</li><li>Handle inquiries, negotiate contracts, and close sales for banquets and events</li><li>Coordinate with the operations team to ensure seamless execution of events</li><li>Ensure the highest quality of service is delivered to customers</li><li>Maintain accurate and up-to-date records of bookings, payments, and customer details</li><li>Prepare and present sales reports and forecasts</li><li>Stay updated on market trends and competitor offerings</li><li>Contribute to the development of marketing strategies to attract new customers</li></ul>

Company Overview Playotel Hotels represents a new hotel concept that is contemporary and fun-focused. It caters to a young crowd of tech-minded and fun-loving travelers, both for business and leisure. Our hotel provides an ideal space for guests to fully enjoy and recharge in an ecstatic environment. With over 200 employees, Playotel Hotels is committed to delivering an exceptional experience to our guests. Job Overview We are seeking a passionate and enthusiastic Front Office Assistant to join our team at Playotel Hotels. As a Front Office Assistant, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk. This is a full-time position located in Indore, Madhya Pradesh, India, with an opportunity to work in a dynamic and fun-filled environment. Qualifications and Skills <ul><li>Excellent communication and interpersonal skills</li><li>Strong customer service orientation</li><li>Ability to work well in a team and collaborate effectively</li><li>Attention to detail and organizational skills</li><li>Ability to multitask and prioritize tasks</li><li>Quick learner and adaptable to new technologies</li><li>Proficient in using computer systems and software</li><li>Flexibility to work in shifts, including weekends and holidays</li><li>Fresher: Less than 1 year of experience</li></ul> Roles and Responsibilities <ul><li>Welcome guests and provide timely and efficient check-in and check-out services</li><li>Respond to guest inquiries and resolve any complaints or issues in a prompt and professional manner</li><li>Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked and readily available</li><li>Handle guest payment transactions accurately and efficiently</li><li>Coordinate with other hotel departments to ensure guest satisfaction and smooth operations</li><li>Provide information and assistance to guests regarding hotel facilities, services, and local attractions</li><li>Assist in managing reservations and room assignments</li><li>Handle telephone calls and redirect them as necessary</li><li>Assist in managing guest requests and special accommodations</li><li>Maintain knowledge of hotel policies, procedures, and special promotions</li><li>Adhere to all safety and security measures and report any incidents or hazards</li></ul>