Urgent hiring for Social Media Specialist – Customer Support  

COMPANY – BOUNCE 

LOCATION - BANGALORE SALARY – Hike on current salary 

Job Role: 

•    Handle all QRC interactions via SM handles or calls and enhance customer experience   

•    Conducts situational analysis, gathers information 

•    Uses knowledge and skills to address customer’s needs and resolve basic problems within existing specifications and defined standards. 

•    Demonstrates empathy and understanding of the impact of any issues on the customers’ business and responsibilities 

•    Proactively follow up on escalations within the pipeline. 

Eligibility Criteria  

•    1 years of relevant experience 

•    Excellent written & verbal communications skills. 

•    Must be able to work in a team environment and demonstrate flexibility to adapt to quickly changing business. 

Interested can share resume or contact me on 8929379780

nitinpawar@planetpci.com