Guest Services Associate - Front Office
Guest Services Associate - Front Office452
Applications
452
Applications
New Delhi
Full-Time
Junior: 1 to 3 years
₹ 17K - ₹ 19K (Per Month)
Posted on Feb 24 2023
About the Job
Skills
Communication
Interpersonal Skills
Team Building
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
About the company
With 91 exquisitely furnished rooms & suites, Park Plaza is the first internationally branded elegantly appointed full service 5 Star Hotel in East Delhi. The hotel offers an optimum blend of unrivaled comfort, outstanding value of service and convenience to business travelers. Each room & suite is complete with luxurious beds, premium furnishings, a carefully stocked mini-bar, electronic ...Show More
With 91 exquisitely furnished rooms & suites, Park Plaza is the first internationally branded elegantly appointed full service 5 Star Hotel in East Delhi. The hotel offers an optimum blend of unrivaled comfort, outstanding value of service and convenience to business travelers. Each room & suite is complete with luxurious beds, premium furnishings, a carefully stocked mini-bar, electronic safe, wi-fi connectivity and modern in room amenities & services including LCD TV with Satellite channels, in room tea/coffee maker, 24 hours in room dining, international direct dial telephone, access to business centre with secretarial services and much more. Guests will have the opportunity to unwind by the open air swimming pool and at the state-of-the-art gymnasium. Dining options include Promenade - the all-day dining, Chingari the Indian cuisine fine dining restaurant, Rouge the lounge bar, Shish the open air Mediterranean restaurant and Pool side Bar. The large conference and banquet venues are apt for special occasions, product launches, business meets etc. One could also enjoy an eclectic mix of time-tested Indian & Western therapies / treatments at the spa & salon. ...Show Less
Industry
Hospitality
Company Size
201-500 Employees
Headquarter
Gurgaon