Client Servicing Manager

75

Applications

Mumbai
Full-Time
Senior: 7 to 10 years
6L - 9L (Per Year)
Posted on Mar 31 2023

About the Job

Skills

Digital Marketing
Strategic Planning
Social Media

Responsibilities

  •  As a Digital Account Manager, you will have full ownership over client success, showcasing value to clients and ensuring result-driven execution of all activities 
  • Understand clients business requirements and convert them to internal briefs across social media, paid media, website, SEO, Video production etc. 
  • Ensure internal teams are briefed properly and execution is done in a timely manner and is as per brief
  • Participate in the strategy discussions with cross-functional teams like creative, media, account planning working on your client's brand.
  • Collaborate with the Campaign Management team to ensure performance and delivery of campaigns
  • To constantly oversee the running campaigns and taking quick corrective actions where needed along with the relevant teams.  
  • To help create review ppts as part of weekly/campaign/monthly reviews along with relevant teams, dashboards going thru numbers and analysing the same
  • Present insights, analytics and wrap-up reports to clients
  • Act as client liaison and advocate within the organization, bringing forward new ideas or areas for improvement or improvements to light as they affect our customers
  • Ensure client expectations are met or exceeded across all digital media campaigns
  • Proactively solve client business problems and build client relationships
  • Work with clients to procure case study approvals or partner testimonials


Qualifications:


  • Passion for digital marketing, brand building and an innate interest in new advertising technologies.
  • Minimum 6 years of solid work experience in an account management or client services role managing large digital advertisers
  • Hands on experience of managing social, SEO, paid and earned media activities for large brands.
  • Confident in creating and conducting client presentations
  • Strong grip on digital analytics and gleaning insights
  • Experienced in being the POC for client work at the agency and should be mature, calm headed to be able to handle the client along with the internal team
  • Excellent written and verbal communication skills
  • Impeccable organizational skills and extremely detail oriented
  • Available to travel frequently between Mumbai and Pune.

About the company

Building brands in a digital world means overturning widely-held beliefs. For one, the brand that spends more doesn't necessarily win. Red Bull, Tesla, Google and Starbucks prove that you can under-spend and out-perform. Of course, an agency that makes its living from media commissions will never remind you of this inconvenient fact. (P.S. We're a zero media commission firm.) Two, advertising isn' ...Show More

Industry

Advertising Services

Company Size

51-200 Employees

Headquarter

Bombay / Mumbai

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