
Relationship Manager

Relationship Manager
23
Applications
Bhuj
Surat
Rajkot
Ujjain
Bhopal
Full-Time
Executive: 1 to 3 years
₹ 30K - ₹ 37K (Per Month)
Posted on Jul 08 2025
Not Accepting Applications
About the Job
Skills
Field sales
CRM Software
Business-to-Business (B2B)
Lead Generation
Food Industry
Negotiation
Client Onboarding
Upselling
Summary:
We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives.
Eligibility Criteria:
- Two-Wheeler along with Driving License
- Laptop for Client Demo
Roles and Responsibilities:
- Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).
- Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.
- Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.
- Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.
- Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.
- Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.
- Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.
- Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.
- Establish a strong reference market by maintaining long-term relationships with onboarded clients.
- Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction.
- During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.
- Be the face of Petpooja in the market, upholding and promoting the company's values and mission.
Additional Qualification and Skills:
- Bachelor's degree is preferable.
- Professional experience of 1-3 years in Sales.
- Problem-solving attitude
- Customer-oriented mindset
- Knowledge of customer relationship management (CRM) practices
- Influencing Skills
- Presentability is required
- Fluent in communication
About the company
Established in the Year 2011, Petpooja is the largest next-generation PoS platform for the F&B sector with more than 50,000+ clients across India, UAE and South Africa We provide holistic restaurant management software, including billing, inventory management, online ordering and all other front and back-of-house management modules that any restaurant requires - right from single-standing outl ...Show More
Established in the Year 2011, Petpooja is the largest next-generation PoS platform for the F&B sector with more than 50,000+ clients across India, UAE and South Africa We provide holistic restaurant management software, including billing, inventory management, online ordering and all other front and back-of-house management modules that any restaurant requires - right from single-standing outlets to chains with over 200 outlets. We work with multiple restaurants like LaPinoz, Hocco, Chicago Pizza, Beer Cafe, Kailash Parbat, Yum Yum Cha, Giani's, Apsara Ice Cream, and many, many more. We are present in more than 140 cities across India and UAE, with more than 1000+ employees working on a mission to organize the unorganized restaurant sector in India and globally with the help of technology. The company is funded by High-Profile Investors (Fund of Funds). The founders of Petpooja have 20+ years of combined experience in Technology, Supply Chain Operations, Finance/Venture Capital and Customer relationship roles. Petpooja platform handles more than 2,00,000 invoices daily with more than 50,00,000 API calls daily. The platform is OS (Windows, Mac, Linux) independent and Browser independent. The platform encompasses technologies like Node.JS, Python, PHP, Adobe, MySql, MongoDB, SqlLight, and ReactJS. We work closely with 200+ companies/organizations like Zomato, Swiggy, PayTM, UPI, FreeCharge, HDFC Bank, Yes Bank, PineLabs, BijliPay, Mobiquest etc. The platform is at the forefront (in the world) in building and applying next-generation Machine Learning Models from the point of Sale system. We have also recently launched Tvito- a restaurant marketing application available on Android & IOS that provides 50,000+ graphics for 20+ cuisines. We have partnered with Growth Falcon to onboard F&B brands/restaurants seamlessly onto the ONDC (Open Network for Digital Commerce) for restaurants to receive direct orders at higher margins. ...Show Less
Industry
IT Services and IT Consul...
Company Size
1001-5000 Employees
Headquarter
Ahmedabad
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