PATTERNS is one of the foremost service provider in Business Process Outsourcing mainly focused and excel in providing Staffing & Workforce Solutions. We, as a team, adopt finest practice to provide eminent talent at most competitive cost with less turn around time. We mainly focus on research, preassessment and direct approach. We focus not only on the core recruitment activities but also non-core activities like understanding the requirements, searching candidates, sorting profiles, screening resumes and creating a list of employees that are best match for the position. Our ethos are simple but effective; we are recognized for our capabilities and experience to deliver expert and transparent recruitment services for offshore and cutting edge staffing and recruiting agencies. Partial RPO solutions are created to meet a particular client business need for an ability to meet an objective in a cost efficient way. As pioneers in Recruitment Process Outsourcing (RPO), PATTERNS leadership team understands the challenges faced by the executives as they align hiring needs with business goals. Every member of our team has experience in designing, deploying and managing complex strategies associated with offshore recruitment services. Our mission is to develop our skills, in terms of quality, cost, delivery, and innovation. We are firmly and sincerely committed in providing value-packed services of uncompromising quality to our clients. Our business will always be conducted with pride and the highest degree of mastered professionalism that is based on a specific target. We always use the most appropriate means for accomplishing each goal depending on the customers needs. Our Innovative Technology, Progressive Attitude and effective efforts are the key to success. Our personalized care and service ensures that our clients are always with us for a long time.

Job description -----Customer service specialistCompany =&nbsp;PATTERNSJob Location = Chhani Jakat Naka, Vadodara, GujaratJob Title =&nbsp;Customer Service SpecialistDepartment =&nbsp;OperationsReports to =&nbsp;TL-CSSJob type=&nbsp;Full-time- PermanentShift Type =&nbsp;Night ShiftShift Time =&nbsp;07:30 Pm to 05:30 Am (IST)&nbsp;Shift time might change based on Business, Clients, or HOD needs.Work Days =&nbsp;5 daysWeek off =&nbsp;2 rotationalHours of work =&nbsp;10 HoursBreak =&nbsp;1 hour inclusive of work hoursIndividual Incentives =&nbsp;(Yes)Extra Hours =&nbsp;(Yes)Qualification =&nbsp;Graduation or Post Graduation (Preferred)Language =&nbsp;EnglishGender =&nbsp;Male &amp; Female Both Can apply.Training =&nbsp;On the job Process related trainingJoining =&nbsp;Immediate PreferredTransportation =&nbsp;For transport between home and office, employees need to make their own arrangement at their own cost and responsibility.Job Description -------Customer Service SpecialistThe role of the CSS will be to handle the International calls, emails, and chats of the customers; to be precise, they need to replicate the clients’ business like payroll handling, back-office work, selling masks, cosmetics content writing, etc.Responsibilities include resolving customer queries, recommending solutions, and guiding products &amp; services to users through features and functionalities. To be successful in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with the help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.RESPONSIBILITIESØ Follow communication Procedures, Guidelines, and Policies.Ø Effectively manage many customer queries &amp; technical issues by solving them in a complete, timely, and accurate way via Phone calls, Emails, Chats &amp; Tickets.Ø Identify customer needs and helps customers use specific features to achieve satisfaction.Ø Provide accurate, valid, and complete information by using the right methods/tools.ØBuild sustainable relationships of trust through open and interactive communication.Ø Handle complaints, provide appropriate solutions and alternatives within the time limits.Ø Gather customer feedback and share with our Product, Sales, and Marketing teams through the client-side coordinator.Ø Assist in training junior customer service specialists if need beØ Get cross-training and handle other projects/processes/updating products on websites simultaneously if required.Any other tasks the Immediate Supervisor may assign.Please refer if you know someone is looking/eligible/available for this job position as we have multiple openings for this position.SKILL SETSv Excellent verbal &amp; written English skills with Knowledge of Correct Spelling, Grammar, and Punctuations.v Computer &amp; Internet Savvyv Fast Typing (25 WPM to 60 WPM in English Qwerty Typing) with an eye for thoroughness and Accuracy (96%-100%)v Knowledge in customer complaint handlingv Focusedv Go-Getterv Fast Learnerv Information collection and management skillsWE OFFER:Training:&nbsp;Customer Service Specialists usually receive short-term on-the-job training that might last 1 to 2 weeks; it depends on person to person and the HOD’s decision to continue training that long. Generally, Customer Service training may focus on procedures for answering questions, information, and the usage of different Help Desk platforms and Customer relationship management platforms.&nbsp;Salary is also provided during the training period.Tools to Succeed:&nbsp;You will be given the resources and tools to succeed in a very competitive marketplaceWork Environment:&nbsp;An environment that is high in energy with a relaxed culture. If you are focused, dedicated, and motivated to succeed, we will provide you with the ground - the ability to learn and grow, deliver winning experiences, autonomy, tools, and resources - needed for you to do so!BENEFITSü Rewards &amp; Recognitionü Corporate Discounts For Employeesü Earned Leavesü Employee wellness programü Mediclaimü Individual Development Plansü Team OutingIN-HOUSE FACILITIES² Cafeteria - Choose from the menu -- Eat, Socialize, Relax, or Collaborate.² Meal Facility- Tiffin @ a token amount of Rs 400 (PM)² Indoor Game zoneHiring Company Details For PATTERNSPATTERNS&nbsp;have been in the Business of Outsourcing Services for 12 plus years. We are a dynamic IT solution provider of Graphic Designing services, Website Designing services, Software development services, Virtual assistance services, Data entry services, Recruitment outsourcing services, etc... worldwide.We are looking to expand our CSS Team &amp; Therefore: we are looking for people who share our Energy &amp; Enthusiasm for creating the best experience for our customers.Job Type: Full-timePay: From ₹21,500.00 per monthJadwal:<ul><li>Fixed shift</li><li>Night shift</li></ul>Tunjangan:<ul><li>Provident Fund</li></ul>Education:<ul><li>Higher Secondary(12th Pass) (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Company OverviewAt PATTERNS LLC, we understand the critical role that human capital plays in the success of any organization. With years of experience in the industry, we have established ourselves as a trusted partner for companies of all sizes across various sectors. Our dedication to excellence and integrity ensures that we consistently deliver the highest quality service. Job OverviewWe are seeking a creative and skilled Graphic Designer to join our dynamic team in Vadodara. This is a full-time, junior-level position requiring 1 to 3 years of work experience. The ideal candidate will have a strong ability to bring ideas to life through visual design and be proficient in various design software. Qualifications and Skills<ul><li>Experience with Adobe Photoshop (Mandatory skill)</li><li>Proficiency in Illustration (Mandatory skill)</li><li>High level of creativity (Mandatory skill)</li><li>Strong understanding of typography</li><li>Knowledge of color theory</li><li>Effective layout design skills</li><li>Adept in visual communication</li><li>Keen attention to detail</li></ul> Roles and Responsibilities<ul><li>Create visually appealing graphics and designs in line with company branding</li><li>Collaborate with team members to develop creative concepts and designs</li><li>Produce design solutions that meet the graphical requirements of various projects</li><li>Manage multiple design projects simultaneously while meeting deadlines</li><li>Maintain brand consistency across all design projects</li><li>Stay updated with industry trends and software advancements in graphic design</li><li>Revise and improve designs based on team feedback</li><li>Prepare designs for print and digital media</li></ul>

Company - PATTERNSJob Location&nbsp;-&nbsp;Vadodara, Gujarat&nbsp;Job Title - Account AssistantShift Time - 1:00PM - 11:00PM (UK shift)Work Days - 6 days (*Only male candidates can apply*)&nbsp;Job Description&nbsp;-&nbsp;Account Assistant&nbsp;&nbsp;ROLE:- We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns.&nbsp;RESPONSIBILITIES:-&nbsp;·&nbsp;Manage all accounting transactions.·&nbsp;Prepare budget forecasts.·&nbsp;Publish financial statements in time.·&nbsp;Handle monthly, quarterly and annual closings.·&nbsp;Reconcile accounts payable and receivable.·&nbsp;Ensure timely bank payments.·&nbsp;Compute taxes and prepare tax returns.·&nbsp;Manage balance sheets and profit/loss statements.·&nbsp;Report on the company’s financial health and liquidity.·&nbsp;Audit financial transactions and documents.·&nbsp;Reinforce financial data confidentiality and conduct database backups when necessary.·&nbsp;Comply with financial policies and regulations.&nbsp;SKILL SETS:-&nbsp;·&nbsp;Tally with GST·&nbsp;Trial Balance·&nbsp;Knowledge of GST Slabs·&nbsp;MS Excel·&nbsp;Knowledge of TaxesFresher and Experience both can apply

Company =&nbsp;PATTERNSJob Location = Chhani Jakat Naka, Vadodara, Gujarat&nbsp;&nbsp;Job&nbsp;Title =&nbsp;Customer&nbsp;Service&nbsp;SpecialistDepartment =&nbsp;OperationsReports to =&nbsp;TL-CSSJob&nbsp;type=&nbsp;Full-time- PermanentShift Type =&nbsp;Night ShiftShift Time =&nbsp;07:30 PM to 05:00 AM (IST)&nbsp;Shift time might change based on Business, Clients,&nbsp;or HOD needs.&nbsp;Work Days =&nbsp;5 daysWeek off =&nbsp;&nbsp;2 rotational&nbsp;Hours of work =&nbsp;9&nbsp;Hours 30 minutesBreak =&nbsp;1 hour&nbsp;inclusive of work hoursIndividual Incentives =&nbsp;(Yes)Qualification =&nbsp;Graduation or Post Graduation (Preferred)Language =&nbsp;EnglishGender =&nbsp;Male &amp; Female Both Can apply.Training =&nbsp;On the&nbsp;job&nbsp;Process related training&nbsp;&nbsp;Joining =&nbsp;Immediate Preferred&nbsp;Transportation =&nbsp;For transport between home and office, employees need to make their own arrangement at their own cost and responsibility.&nbsp;Job&nbsp;Description&nbsp;-------Customer&nbsp;Service&nbsp;Specialist&nbsp; &nbsp;The role of the CSS will be to handle the International calls, emails, and chats of the customers; to be precise, they need to replicate the clients’ business like&nbsp;payroll handling, back-office work, selling masks, cosmetics content writing, etc. Responsibilities include resolving&nbsp;customer&nbsp;queries, recommending solutions, and guiding products &amp; services to users through features and functionalities. To be successful in this role, you should be an excellent communicator who&nbsp;can&nbsp;earn our clients’ trust. You should also be familiar with the help desk software. Ultimately, you will help establish our reputation as a company that offers excellent&nbsp;customer&nbsp;support during all sales and after-sales procedures. RESPONSIBILITIES&nbsp;Ø&nbsp;&nbsp;Follow communication Procedures, Guidelines,&nbsp;and Policies.Ø&nbsp;&nbsp;Effectively manage&nbsp;many&nbsp;customer&nbsp;queries &amp; technical issues by solving them in a complete, timely, and accurate way via Phone calls, Emails, Chats &amp; Tickets.Ø&nbsp;&nbsp;Identify&nbsp;customer&nbsp;needs and helps&nbsp;customers use specific features to achieve satisfaction.Ø&nbsp;&nbsp;Provide accurate, valid,&nbsp;and complete information by using the right methods/tools.Ø Build sustainable relationships of trust through open and interactive communication.Ø&nbsp;&nbsp;Handle complaints, provide appropriate solutions and alternatives within the time limits.Ø&nbsp;&nbsp;Gather&nbsp;customer&nbsp;feedback and share with our Product, Sales, and Marketing teams through&nbsp;the&nbsp;client-side coordinator.Ø&nbsp;&nbsp;Assist in training junior&nbsp;customer&nbsp;service&nbsp;specialists if need beØ&nbsp;&nbsp;Get cross-training and handle other projects/processes/updating products on websites&nbsp;	simultaneously if required.	Any other tasks the Immediate Supervisor may assign.Please refer if you know someone is looking/eligible/available for this&nbsp;job&nbsp;position as we have multiple openings for this position.&nbsp;&nbsp;SKILL SETS&nbsp;v&nbsp;&nbsp;Excellent verbal &amp; written English skills with Knowledge of Correct 	Spelling, Grammar, and Punctuations.v&nbsp;&nbsp;Computer &amp; Internet Savvyv&nbsp;&nbsp;Fast Typing (25&nbsp;WPM to 60 WPM in English Qwerty Typing)&nbsp;with an eye for thoroughness and Accuracy (96%-100%)v&nbsp;&nbsp;Knowledge in&nbsp;customer&nbsp;complaint handlingv&nbsp;&nbsp;Focusedv&nbsp;&nbsp;Go-Getterv&nbsp;&nbsp;Fast Learnerv&nbsp;&nbsp;Information collection and management skills&nbsp;WE OFFER:&nbsp;&nbsp;Training:&nbsp;Customer&nbsp;Service&nbsp;Specialists usually receive short-term on-the-job&nbsp;training that might last 1 to 2 weeks; it depends on person to person and the HOD’s decision to continue training that long. Generally,&nbsp;Customer&nbsp;Service&nbsp;training may focus on procedures for answering questions, information, and the usage of different Help Desk platforms and&nbsp;Customer&nbsp;relationship management platforms.&nbsp;Salary is also&nbsp;provided&nbsp;during the training period.&nbsp;Tools to Succeed:&nbsp;You will be given the resources and tools to succeed in a very competitive marketplace&nbsp;Work Environment:&nbsp;An environment that is high in energy with a relaxed culture. If you are focused, dedicated, and motivated to succeed, we will provide you with the&nbsp;ground&nbsp;- the ability to learn and grow, deliver winning experiences, autonomy, tools, and resources - needed for you to do so!&nbsp;BENEFITSü&nbsp;Rewards &amp;&nbsp;Recognitionü&nbsp;Corporate Discounts For Employeesü&nbsp;Earned Leavesü&nbsp;Employee wellness programü&nbsp;Mediclaimü&nbsp;Individual Development Plansü&nbsp;Team Outing&nbsp;&nbsp;Hiring Company Details For PATTERNS&nbsp;PATTERNS&nbsp;have&nbsp;been in the Business of Outsourcing Services for 12&nbsp;plus years. We are a dynamic IT solution provider&nbsp;of&nbsp;Graphic Designing services, Website Designing services, Software development services, Virtual assistance services, Data entry services, Recruitment outsourcing services,&nbsp;etc... worldwide.&nbsp;We are looking to expand our&nbsp;CSS Team&nbsp;&amp; Therefore: we are looking for people who share our Energy &amp; Enthusiasm for creating the best experience for our customers.