Your Qualifications

• Any Computer Science based graduation
• 4+ years of experience in IT
• Hands on experience in Java related technologies
• Knowledge in Payments Domain

Our Ideal Candidate

• Good Technical skills
• Good Problem solving skills
• Good Communication Skills
• Prior experience on Banking Application Support

Your Responsibilities

As an integral part of the support team you will be responsible for the following –

• Production support GPP Instant Payment transaction monitoring System
• Develop a strong understanding of customer's GPP Instant Payment program, policies and procedures, and requirements.
• Execute the accurate processing of different types of alerts in accordance with standard operating procedures.
• Suggest process improvements to achieve improved efficiency and accuracy.
• Providing training to the team members and solving the day-to-day Business queries
• Prepare and deliver reports in line with key deliverables
• Knowledge/prior exposure to Incident/Problem/Change Management.
• Participate in Major incidents including tasks related to identifying and basic troubleshooting Infrastructure and application issues proactively
• Provide RCA for Major Incidents as required
• Ability to prioritize and manage multiple incidents
• Participate in emergency service and disaster recovery activities
• Willing to work on shifts and on-calls
• Demonstrated ability to multi-task, work under pressure and think analytically

Filtration criteria:

• 4+ years working experience on Java Programming language+ Database + OS (Linux/Unix)
• Software engineering experience and good knowledge of one or more programming languages
• Knowledge of SDLC and ITIL a plus
• Experience in Linux
• Experience in MongoDB
• Knowledge or Exposure to, Apache Kafka
• Comprehensive and up-to-date knowledge of industry technologies for storage, networking, and processing
• Experience with Application Servers and Web Servers
• Exposure to cloud related technologies
• Fluency in English.
• Excellent customer interaction skills.