Job Description:-

-Solving customer queries through Email / Chat.

-Adhere to company policies & Procedures

-Should be good at English Communication

-Should be good at typing skills

-Candidate should have their personal laptop

-Understand the exact needs of the high end customers and help them understand the various online solutions and offerings.

-Engage clients with immediate query resolution, regular follow ups via calls & mails.

-Working 24*7 including rotational shifts and 6 days working.

-Note- Add advantages for those who have academic knowledge.

Qualifications for Customer Service Associate

• 0 - 2 years of previous customer service experience a plus
• Friendly and welcoming manner with clients and other members of the customer service team
• Extensive knowledge of the company's policies, procedures, goods and services
• Familiarity with customer-relationship management (CRM) software programs
• Ability to explain complex concepts in a clear, simple manner to customers
• Strong command of written and verbal English
• Excellent organizational and multitasking skills
• Ability to maintain a calm and polite manner in stressful situations
• Willingness to cooperate with customers and management to resolve any issues that may arise.

Kindly share the resume ASAP.

Thanks & Regards

Reenu Tiwari

E-mail : jobs@osmgmtservices.com

Contact-+91-7065044020/22

Landline-0120-4968379

Visit our Facebook Page :- @osmgmtservices

Web Sites- www.osmgmtservices.co