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Tech Support for Kaushambi Ghaziabad

Ghaziabad
Full-Time
Mid-Level: 4 to 6 years
25K - 45K (Per Month)

About the Job

Skills

Tech Support
Technical Support
Technical
Technical Assistance

Designation: - Tech Support

Salary Range-Negotiable as per the Experience

Experience-3+ Years

Job Description: -

-Experience as a Customer Support Specialist

-Familiarity with our industry is a plus

-Understanding of how CRM systems work

-Excellent communication and problem-solving skills

-Multi-tasking abilities

-Patience when handling tough cases

-Research and identify solutions to software and hardware issues

-Ask customers targeted questions to quickly understand the root of the problem

-Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

-Properly escalate unresolved issues to appropriate internal teams (e. g. software developers)

-Provide prompt and accurate feedback to customers

-Refer to internal database or external resources to provide accurate tech solutions

-Ensure all issues are properly logged

-Prioritize and manage several open issues at one time

-Prepare accurate and timely reports

-Document technical knowledge in the form of notes and manuals

Kindly share us your updated resume ASAP.

Thanks & Regards

Reenu Tiwari

E-mail: jobs@osmgmtservices.com

Contact-+91-7065044020/22

Landline-0120-4968379

Visit our Facebook Page :- @osmgmtservices

W- www.osmgmtservices.com

M/S OS Mgmt Consulting Services

About the company

OS Management Consulting Services offers a wide range of services for business of all small sizes and large size firm. Whether you simply need basic payroll and tax compliance or full scale HR operations. Our service will make your business fully admirable with all employment legislation and regulations, and will also advise, guide and support you for all HR issues or difficulties that may arise i ...Show More

Industry

HR RECRUITMENT SERVICES

Company Size

11-50 Employees

Headquarter

NOIDA

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