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Customer Service Executive

Gurgaon
Full-Time
Junior: 1 to 3 years
22K - 25K (Per Month)

About the Job

Skills

continues learning
problem solving
multitasking
adaptibility
product knowledge
patience
communication skills

Job description

Position: Customer Service Agents (Inbound process)

Location: Gurgaon sec 18 (onsite)

Salary: INR Upto 25,000/-

Education qualification: Graduates

Experience: Minimum 1 year experience

Role & responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional customer support.

Requirement:

  • Excellent communication
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Shift : Rotational shift for boys

Day shift for girls

Job Type: Full-time





About the company

Transforming Brands since 2016, OnlineInfatuation has helped companies strategize and implement their creative visions. Our growing Digital Marketing and Hiring Agency is driven by passionate thinkers who work closely with each brand to create strategies that produce unparalleled results. We love content and design but thrive on the data necessary to succeed in a digital world. OnlineInfatuation i ...Show More

Industry

Staffing & Recruiting

Company Size

11-50 Employees

Headquarter

new delhi, Delhi

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