OMS Guru is software designed to help eCommerce retailers process, fulfill, and ship their orders from all the most popular marketplaces and shopping carts using all the top carriers. We focus on the customer, and aim to continue to build out the best online order management software around. While OMS Guru is officially still young, its tools and services have been tested and refined in online marketplaces. OMS Guru is building the best tool for merchants to sell more everywhere. This tool consolidate and process incoming orders from multiple marketplaces through an easy-to-use online interface, organizing the clutter of multichannel selling. Export data, print packing slips, and manage fulfilment effortlessly and accurately through our easy-to-use online dashboard. We process &amp; reconcile orders worth more than 200 Cr GMV per month.

Understand OMSGuru platform and it’s functioning thoroughly&nbsp;Support our existing clients via Chat, Phone, Email &amp; Tickets.&nbsp;Help onboard new clients onto our system&nbsp;Respond promptly and professionally to customer inquiries in person, by telephone, or by email&nbsp;Maintain an updated knowledge of the organization's products, services, and customer service policies&nbsp;Explain simply and clearly in response to customer questions and check for customer understanding an acceptance&nbsp;Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits&nbsp;Assist clients by demonstrating the use of goods and programs and answering any questions they may have.&nbsp;Establish and maintain good rapport with customers by using positive language and anticipating their needs.&nbsp;&nbsp;

<ul><li>Develop custom PHP based Web Services &amp; Web sites&nbsp;</li><li>Knowledge of e-commerce website like ZenCart, Shopify, Prestashop, Magento, Open Cart, Custom PHP, etc. (mandatory -1 Framework 1 open source )&nbsp;</li><li>Be Zealous to write efficient, secure and organized code&nbsp;</li><li>Should have expertise on PHP5 /should have good knowledge of Oops.&nbsp;</li><li>Should have knowledge of Ajax and APIs integration ie. Google API, Facebook API, Shipping Provider, third party etc are highly desirable.&nbsp;</li><li>Should have knowledge of expertise with interfaces, HTML, CSS, JavaScript, AJAX,&nbsp;</li><li>Templating, caching, sessions, and authentication.&nbsp;</li><li>Should have experienced with complex MYSQL queries.&nbsp;</li><li>Framework knowledge like Code Igniter, CakePHP, Laravel, Zend etc&nbsp;</li><li>Knowledge of e-commerce website like ZenCart, Shopify, Prestashop, Magento, Open Cart, Custom PHP, etc. (mandatory -1 Framework 1 open source )&nbsp;</li><li>Core/Custom PHP development is mandatory.&nbsp;</li><li>Analyze, design, code, debug, test land deploy changes to the system.&nbsp;</li><li>Researching and suggesting new technologies and opportunities that could be beneficial to the technological needs of the company.&nbsp;</li><li>Collaborating with team members to advise and launch new site features and content that meet the expectations.&nbsp;</li><li>Coordinating with senior management to create sustainable project management processes around web design and development.&nbsp;</li><li>Contribute to a team of passionate developers&nbsp;</li><li>Do unit testing of application modules developed&nbsp;</li></ul>

Recruiter Job Description We are looking for a dedicated recruiter to join our HR team in identifying hiring needs and filling job openings. The responsibilities of a recruiter include identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, conducting interviews, filing paperwork, and keeping abreast of employment law and legislation. You should also monitor new and existing employees and act as their advocate.A successful recruiter has excellent interpersonal skills, is organized and detail-oriented, remains up-to-date with employment legislature, and keeps informed in company hiring and internship programs. A good recruiter can assess candidates' skills, experience, and relevant knowledge and compare them to job requirements.Recruiter Responsibilities:<ul><li>Identifying future hiring needs and developing job descriptions and specifications.</li><li>Collaborating with department managers to compile a consistent list of requirements.</li><li>Attracting suitable candidates through databases, online employment forums, social media, etc.</li><li>Conducting interviews and sorting through applicants to fill open positions.</li><li>Assessing applicants' knowledge, skills, and experience to best suit open positions.</li><li>Completing paperwork for new hires.</li><li>Promoting the company's reputation and attractiveness as a good employment opportunity.</li><li>Managing internship programs.</li><li>Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.</li><li>Providing recruitment reports to team managers.</li></ul>Recruiter Requirements:<ul><li>A bachelor's degree in human resources.</li><li>The ability to conduct different types of interviews.</li><li>Experience with recruitment processes and databases.</li><li>The ability to design and implement recruiting strategies.</li><li>Excellent communication skills.</li><li>Good interpersonal skills.</li><li>Good decision-making skills.</li><li>A working knowledge of employment law and legislation.</li></ul>Experience: 1-2 years of Experience Salary - Negotiable

Job Description - Customer Service AssociateCustomer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.&nbsp;Minimum Experience: 2 YearsMust Have Skills:<ul><li>Excellent communication</li><li>Fluent in Hindi &amp; English</li><li>Working knowledge of Microsoft Excel</li><li>Typing Speed of minimum 30 Words Per Minute</li><li>Outspoken personality (someone who likes to talk with people)</li></ul>Good To have Skills:<ul><li>Previous Experience with eCommerce Industry or processes like listings, order processing, etc.</li><li>Experience with accounting software like Tally, Busy, QuickBooks, etc.</li></ul>Job Duties:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand OMSGuru platform and it’s functioning thoroughly·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support our existing clients via Chat, Phone, Email &amp; Tickets.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Help onboard new clients onto our system·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Respond promptly and professionally to customer inquiries in person, by telephone, or by email·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain an updated knowledge of the organization's products, services, and customer service policies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Explain simply and clearly in response to customer questions and check for customer understanding and acceptance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist clients by demonstrating the use of goods and programs and answering any questions they may have.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain good rapport with customers by using positive language and anticipating their needs.&nbsp;

OMSGURU Solutions PVT.LTD