Job Overview

We are seeking a Tele Sales Executive (Female) to join our team in Bhubaneswar. This full-time role involves engaging with potential clients, driving sales, and enhancing customer relationships through effective telemarketing strategies. Ideal candidates should possess excellent communication skills and thrive in a high-paced environment.

Qualifications and Skills

• Proficient in CRM software to manage and analyze customer interactions and data efficiently.
• Expertise in using lead generation tools to identify and obtain potential customer leads effectively.
• Experience with Salesforce to support the sales team's objectives and track progress systematically.
• Ability to devise and implement customer retention strategies that foster long-term engagement and satisfaction.
• Competence in using Microsoft Office Suite to create documents, manage spreadsheets, and present information professionally.
• Strong understanding of cold calling techniques to engage with prospects and convert them into customers. (Mandatory skill)
• Solid negotiation skills to close sales and drive revenue growth effectively. (Mandatory skill)
• Proven telemarketing ability to pitch products and services to a wide audience. (Mandatory skill)

Roles and Responsibilities

• Conduct cold calls and follow up with leads to convert potential prospects into clients.
• Build and maintain relationships with clients, addressing their needs and concerns promptly.
• Utilize CRM tools to update customer information and record sales interactions accurately.
• Collaborate with the sales team to develop strategies for reaching sales targets.
• Implement telemarketing strategies to promote services and acquire new clients.
• Actively participate in sales meetings and training to enhance sales techniques.
• Gather feedback from clients to improve service offerings and ensure customer satisfaction.
• Prepare reports on sales activities and provide insights and recommendations to management.