Company Overview:Omkar Jewellers, headquartered in Surat, Gujarat, specializes in selling luxury jewelry and fostering strong client relationships through remote interactions. As a prominent name in the Retail Luxury Goods and Jewelry industry, we pride ourselves on maintaining up-to-date knowledge of jewelry products, gemstones, and current trends, enabling us to offer exceptional advice and service to our clients.

Job Overview:We are seeking a Senior Inside Sales Representative to join our team in Surat. This full-time position requires a dedicated individual to conduct virtual product demonstrations, process sales, and manage leads effectively to meet and exceed sales goals. The successful candidate will focus on building relationships while promoting and selling our luxury jewelry pieces.

• Qualifications and Skills:Strong expertise in jewelry product knowledge and a deep understanding of gemstones and metals to ensure informed customer consultations.
• Proven ability in client relationship management to build and maintain long-lasting customer connections through personalized service.
• Experience in luxury sales with a focus on high-end retail environments to understand the nuances of selling premium products.
• Proficiency in conducting virtual presentations to effectively showcase product features and benefits and drive sales conversions.
• Strategic approach to sales to develop and implement successful sales strategies and meet individual targets consistently.
• Excellent communication skills to convey product value propositions clearly and respond to customer inquiries efficiently.
• Goal-oriented mindset with a track record of achieving and exceeding sales goals and targets within a dynamic retail setting.
• Ability to adapt to industry trends and customer preferences swiftly, ensuring that sales pitches remain relevant and compelling.

• Roles and Responsibilities:Maintain comprehensive and current knowledge of jewelry products, including gemstones and metals, to provide expert advice to clients.
• Conduct virtual product demonstrations and presentations, highlighting product features and benefits to potential customers.
• Manage the sales process from lead generation to conversion, ensuring a seamless customer experience at every touchpoint.
• Aim to achieve individual and team sales goals by effectively converting leads into successful sales transactions.
• Develop and nurture strong client relationships through consistent follow-ups and personalized communications.
• Monitor industry trends and competitor offerings to adapt sales strategies and maintain a competitive edge.
• Collaborate with team members to share insights, strategies, and best practices for achieving sales targets.
• Utilize CRM systems to track sales activities, client communications, and customer data for informed decision-making and reporting.