Customer Support Executive
Customer Support Executive128
Applications
128
Applications
Mumbai
Full-Time
Fresher: Less than 1 year
₹ 10K - ₹ 15K (Per Month)
Posted on Jan 27 2023
About the Job
Skills
Customer Service
Customer Support
Customer Relationship Management (CRM)
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Roles and Responsibilities:
Attending inbound calls from customers on the support numbers.
Maintain quality parameters and provide accurate information related to the query asked by customer.
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
About the company
ODeX, one of it's kind online platform for Shipping Documentation Exchange - connects you with all stake holders in the shipping industry. ODeX creates a unique and compelling user experience which brings simplicity in Online Shipping Documentation. This means providing both consistently outstanding service and technology that the industry needs to transact quickly and efficiently. With the te ...Show More
ODeX, one of it's kind online platform for Shipping Documentation Exchange - connects you with all stake holders in the shipping industry. ODeX creates a unique and compelling user experience which brings simplicity in Online Shipping Documentation. This means providing both consistently outstanding service and technology that the industry needs to transact quickly and efficiently. With the team fully in sync and energized by this vision, we are building a strong community platform for the shipping industry. ...Show Less
Company Size
51-200 Employees
Headquarter
Delhi
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