Customer Service Executive
Customer Service Executive
Mumbai
Full-Time
Fresher: Less than 1 year
₹ 2L - ₹ 3L (Per Year)
Posted on May 08 2025
About the Job
Skills
Communication Skills
Customer Support
Microsoft Office
Active Listening
Call Handling
Time Management
ODeX India Solutions Pvt. Ltd.
Job Description
Job Title: Executive – Support
Reporting to: Team Leader
Division/Department: Support
Location: Vikhroli, Mumbai
Experience: Fresher
Education: Graduate
Language: English / Hindi
General Description
Job Responsibilities:
- Handles the customer requests and complaints.
- Provide appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Skills required:
- Good communication skills
- Knowledge of Microsoft Office
About the company
ODeX, one of it's kind online platform for Shipping Documentation Exchange - connects you with all stake holders in the shipping industry. ODeX creates a unique and compelling user experience which brings simplicity in Online Shipping Documentation. This means providing both consistently outstanding service and technology that the industry needs to transact quickly and efficiently. With the te ...Show More
ODeX, one of it's kind online platform for Shipping Documentation Exchange - connects you with all stake holders in the shipping industry. ODeX creates a unique and compelling user experience which brings simplicity in Online Shipping Documentation. This means providing both consistently outstanding service and technology that the industry needs to transact quickly and efficiently. With the team fully in sync and energized by this vision, we are building a strong community platform for the shipping industry. ...Show Less
Company Size
51-200 Employees
Headquarter
Delhi
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