Customer Support Executive



Mumbai, India
Fresher: Less than 1 year
10,000 - 15,000 (Per Month)
Posted on January 27 2023

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About the Job


Customer Service
Customer Support
Customer Relationship Management (CRM)

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency

Roles and Responsibilities:

 Attending inbound calls from customers on the support numbers.

 Maintain quality parameters and provide accurate information related to the query asked by customer.

 Provide accurate, valid and complete information by using the right methods/tools

 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

About the company

ODeX, one of it's kind online platform for Shipping Documentation Exchange - connects you with all stake holders in the shipping industry. ODeX creates a unique and compelling user experience which brings simplicity in Online Shipping Documentation. This means providing both consistently outstanding service and technology that the industry needs to transact quickly and efficiently. With the te ...Show More

Company Size

51-200 Employees



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