Client Assistant



Bangalore, India
Fresher (0 to 1 years)
Posted on November 04 2022

Text Copied!


About the Job


Customer Service Assistant duties and responsibilities

The duties a Customer Service Assistant performs vary depending on their position and work environment. A Customer Service Assistant who works at an IT helpdesk, for instance, may provide customers with technical assistance or may route calls to a technical services department. In contrast, someone who works on a shop floor will be more focused on providing customers with information and selling a company’s products. In general, their day-to-day activities include:

  • Handling all incoming customer queries and questions 
  • Providing the appropriate service and information or referring clients to another department
  • Referring problematic issues that they cannot solve to management 
  • Resolving customer complaints and issuing refunds as needed
  • Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
  • Providing quotations and checking product availability
  • Handling payment transactions 
  • Adhering to a company’s policies and procedures at all times when assisting customers

About the company

Display Mart, Bangalore is a company for supplying a diverse range of advertising and promotional products. Our aim is to master the art of developing innovative designs and setups, to add value to the industry.


Appliances, Electrical, a...

Company Size

51-200 Employees



Powered By