Ode Spa, India’s leading and only spa chain is operating across 15 cities and in major Airports, Five Star Hotels, high-rise Malls and upscale locations.

Expanding by leaps and bounds with a staff of over 500+ and catering to over 1500 customers every single day in several world class spas, Ode is well poised to take the Indian wellness industry by a storm. 

For more info, visit us at www.odespa.com

Website
http://www.odespa.com
Industry
Wellness and Fitness Services

Company Overview Masti Health and Beauty Private Limited is the parent company of Ode Spa, India's leading and only spa chain. Ode Spa is known for its world-class spas located in different cities and prestigious locations. With a strong presence and a dedicated team, we are poised to lead the wellness industry in India. Job Overview We are looking for a skilled Spa Therapist to join our team at Masti Health and Beauty Private Limited. As a Spa Therapist, you will be responsible for providing a range of spa treatments and therapies to our valued customers. This is a full-time position based in Hyderabad, Telangana, India. The salary range for this role is competitive and will be commensurate with qualifications and experience. Masti Health and Beauty Private Limited is a prominent player in the wellness industry, operating across 15 cities and in major airports, five-star hotels, high-rise malls, and upscale locations. With over 500+ staff members and catering to over 1500 customers daily, we aim to revolutionize the Indian wellness industry. Qualifications and Skills <ul><li>Diploma in Spa Therapy or a related field</li><li>Proven experience as a Spa Therapist, preferably 1 to 3 years</li><li>Excellent knowledge of various spa treatments and therapies</li><li>Strong communication and interpersonal skills</li><li>Ability to provide personalized and attentive customer service</li><li>Good physical stamina and hands-on dexterity</li><li>Able to work in a team environment</li><li>Attention to detail and high standards of cleanliness</li><li>Willingness to learn and adapt to new techniques and products</li><li>Valid certification in First Aid and CPR</li></ul> Roles and Responsibilities <ul><li>Provide professional spa treatments and therapies to clients</li><li>Conduct consultations with clients to determine their needs and preferences</li><li>Create a calm and relaxing environment for clients</li><li>Maintain cleanliness and hygiene standards in the spa area</li><li>Adhere to all spa policies and procedures</li><li>Recommend and sell spa products to clients</li><li>Keep accurate records of client treatments and preferences</li><li>Stay updated with the latest spa trends and techniques</li><li>Attend training sessions and workshops as required</li></ul>

Company Overview MASTI HEALTH AND BEAUTY PRIVATE LIMITED is the parent company of Ode Spa, India's leading and only spa chain. With a presence in 15 cities, Ode Spa operates in major Airports, Five Star Hotels, high-rise Malls, and upscale locations. With a dedicated staff of over 500+ and serving over 1500 customers every day, Ode Spa is at the forefront of the Indian wellness industry. Job Overview We are seeking a Guest Relationship Executive to join our team at MASTI HEALTH AND BEAUTY PRIVATE LIMITED. As a Guest Relationship Executive, you will be responsible for ensuring the highest level of customer satisfaction and providing exceptional guest experiences. This is a full-time position based in Chennai, Tamil Nadu, India, with an employment type of 'Full-Time'. The ideal candidate for this role would have 1 to 3 years of experience in a similar position. Qualifications and Skills <ul><li>Previous experience in a customer-facing role, preferably in the hospitality industry.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to work well in a team and independently.</li><li>Attention to detail and ability to multitask.</li><li>Knowledge of spa services and products is a plus.</li><li>Proficiency in MS Office and basic computer skills.</li></ul> Roles and Responsibilities <ul><li>Welcome and greet guests in a warm and friendly manner.</li><li>Provide personalized services to guests and ensure their needs are met.</li><li>Handle guest inquiries, requests, and complaints in a professional and timely manner.</li><li>Maintain a clean and organized workspace to create a welcoming environment for guests.</li><li>Promote and upsell spa services, products, and memberships to guests.</li><li>Handle cash and credit card transactions accurately and efficiently.</li><li>Ensure compliance with company policies and procedures.</li><li>Collaborate with other team members to ensure smooth operations and excellent customer service.</li></ul>

Company Overview MASTI HEALTH AND BEAUTY PRIVATE LIMITED is the parent company of Ode Spa, India's leading spa chain operating across 15 cities. With over 500+ staff and catering to over 1500 customers every day, Ode Spa is well poised to take the Indian wellness industry by storm. Job Overview The Outlet Manager will be responsible for managing the operations of our spa outlets in Bengaluru, Karnataka, India. This includes overseeing the daily activities, ensuring excellent customer service, managing the staff, and maximizing sales and profitability. The ideal candidate should have 1 to 3 years of experience in a similar role. Qualifications and Skills <ul><li>1 to 3 years of experience as any retail Outlet Manager or a similar role</li><li>Proven track record of achieving sales targets and profitability</li><li>Strong leadership and management skills</li><li>Excellent customer service and communication skills</li><li>Ability to train and motivate a team</li><li>Knowledge of spa treatments and wellness industry trends</li><li>Ability to handle customer complaints and resolve issues</li><li>Attention to detail and strong organizational skills</li><li>Proficiency in Microsoft Office and basic computer skills</li></ul> Roles and Responsibilities <ul><li>Manage the overall operations of the spa outlets</li><li>Ensure excellent customer service and satisfaction</li><li>Supervise and train the staff to deliver high-quality services</li><li>Monitor and analyze sales and revenue performance</li><li>Implement sales and marketing strategies to drive business growth</li><li>Maintain high standards of hygiene and cleanliness</li><li>Handle customer complaints and resolve issues promptly</li><li>Manage inventory and supplies</li><li>Prepare reports on outlet performance</li><li>Collaborate with the management team to develop and implement policies and procedures</li></ul>