Assoicate customer support
Assoicate customer support
5
Applications
Kuala Lumpur, Malaysia
Full-Time
Contract-To-Hire
Junior: 1 to 3 years
Posted on Jul 16 2025
About the Job
Skills
Customer Service
Email Support
Live Chat Support
Mandarin
email
Communication
Knowledge/Skills/Experience Required:
· Minimum 0 - 1 year of knowledge/experience with International KYC (Remediation, Onboarding, or Periodic Review).
· Previous exposure to institutional KYC for China
· regions is preferred.
· Detailed understanding of negative media alerts, PEP and sanctions exposure.
· Must have handled various screening tools such as Factiva, RDC, World check, LexisNexis, etc.
· Must have excellent verbal and written communication skills.
· Must be willing to work in shifts.
About the company
New York Global Consultants Inc. (NYGCI) is an innovative technology services provider. Our major capabilities include IT Consulting, Data Protection Services and Application Performance Management services. We transform, build and operate IT infrastructure and business processes on behalf of clients to help improve their productivity and performance. Our team harnesses the power of technology to ...Show More
New York Global Consultants Inc. (NYGCI) is an innovative technology services provider. Our major capabilities include IT Consulting, Data Protection Services and Application Performance Management services. We transform, build and operate IT infrastructure and business processes on behalf of clients to help improve their productivity and performance. Our team harnesses the power of technology to drive innovation, deliver cutting-edge solutions and increase productivity. NYGCI team has industry experts with the insights and capabilities to help transform the Fortune Global 500 companies. Our team harnesses the power of technology to drive innovation, deliver cutting-edge solutions and increase productivity. NYGCI operations provides business process outsourcing, infrastructure consulting, application development, performance management, managed IT services and cloud services. We transform, build and operate IT infrastructure and business processes on behalf of clients to help improve their productivity and performance. NYGCI strategy is to combine deep business insight with the understanding of how technology will impact industry and business models. We work closely with business and technology, bringing together our capabilities in business, technology, operations and quality strategy to help our clients meet their needs. It is our mission to help our customers maximize their performance and achieve their vision. NYGCI was founded in 2007 in New York State. Since then we have expanded our services footprint to 27+ states within USA, representing our service presence in more than 50% of US. In 2015, we have opened our operation in India as New York Global Consultants Pvt. Ltd to support our Global Fortune 500 clients. ...Show Less
Industry
IT Services and IT Consul...
Company Size
201-500 Employees
Headquarter
Uniondale, New York
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