Community Manager



Mid-Level (4 to 6 years)
4L - 6L (Per Year)
Posted on Jun 21 2022

About the Job


Job description

Job Summary

We are looking for a qualified Community Manager or Community Management Executive to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a people person with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities and Duties

Community Manager Responsibilities Include:

* Setting and implementing social media and communication campaigns to align with marketing strategies

* Responding to comments and customer queries in a timely manner

* Monitor and report on feedback and online reviews

* Organize and participate in events to build community and boost brand awareness

* Coordinate with Marketing, PR and Communications teams to ensure brand consistency

* Liaise with Development and Sales departments to stay updated on new products and features

* Build relationships with customers, potential customers, industry professionals and journalists

* Stay up-to-date with digital technology trends

Required Experience, Skills and Qualifications

* Hands on experience with social media management for brands

* Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

* Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

* Proven work experience as a community manager

* Excellent verbal communication skills

* Excellent writing skills

* Ability to interpret website traffic and online customer engagement metrics

* Knowledge of online marketing and marketing channels

* Attention to detail and ability to multitask

* Any degree in Bachelors or relevant field

About the company

We started as Nvestbank in 2017. We saw a whole in the market, where everything about cryptocurrency, and the blockchain was only online, and if one sought resources, information could only be found online. With that being the case, many older people who aren’t accustomed to the internet and people who are just late adopters wouldn’t have the opportunity to learn about this advancement in the worl ...Show More


Computer Software

Company Size

51-200 Employees



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