Job Description

Client Partner

The Staffing Office functions as a centralized model in support of Citi’s Non-Employee Management Utility to deliver best-in-class service to its clients. The Program utilizes a centralized Recruiting structure to engage staff augmentation contractor resources for the firm Job Background/context: The Staffing Office is responsible for supporting all Business Units across Citi Technology and Non-Technology. The Client Partner will have responsibility for supporting one of the sectors/Geographies including day-to-day recruitment, as well as Program rollout.

Key Responsibilities:  

Fulfilment of new contractor roles that are domestic staff augmentation in nature via utilization of preferred supplier community. – Client management to socialize the engagement model, including approach and SLAs. – Development of strong partnerships with internal client base to ensure alignment with Program objectives – Renewals of existing contractor resources including end date and spend depletion management – Responsible for accuracy and data integrity of contractor requests for approval – Supplier management to ensure adherence to operating principles and quality levels from supply base including responsiveness and ability to deliver effectively – Proactive management of legacy subcontracting utilization via action planning with each preferred supplier to ensure exposure is reduced/eliminated over period of time – Ensure complete and accurate information/ data in sourcing system including bill rates, start dates, end dates, job description, manager information, etc. –

Ensure all rate increase requests are accurately and comprehensively documented via the weekly template for management review and approval.