Role: Head of Growth (Rider Supply)

Location: Bengaluru

Department: Operations / Supply

Experience: 7-12 years in operations, supply chain, or logistics, with team leadership experience.

Role Overview

We are looking for a strategic and execution-focused Head of Growth (Rider Supply) for our client Loadshare Networks, to lead the rider acquisition, onboarding, and retention strategy across operational geographies. This is a high-impact role working directly with the CEO and vertical/ P&L heads, focused on building a scalable and efficient rider supply engine across geography.

Client is a Series C startup, established in 2017, specializing in the fast-growing last-mile logistics space.

Key Responsibilities

- Strategy & Leadership: Own the rider acquisition roadmap across all verticals, aligning closely with the CEO and business heads.

- Digital & Offline Acquisition: Drive rider acquisition through both digital marketing campaigns and on-ground activation strategies (BTL/field).

- Vendor & Channel Management: Identify, onboard, and manage third-party vendors, sourcing partners, and recruitment agencies.

- Analytics & Funnel Management: Build a data-driven acquisition funnel; track, report, and optimize metrics like cost per onboard, conversion rate, and channel efficiency.

- Growth Expansion: Explore and launch new sourcing channels and geographies; test pilots for newer growth opportunities.

- Onboarding & Retention Strategy: Collaborate with cross-functional teams to ensure a seamless onboarding experience and build retention-focused initiatives from Day 1.

- Team Building: Build and lead a high-performing supply acquisition team across regions.

- Stakeholder management: Collaborate closely with operations, business, product, and HR teams for seamless onboarding and performance tracking

- Gov/NGO/Private Collaboration: Identifying opportunities to collaborate with government, non-government agencies/organizations, and private entities that further the goal of building a stable last mile rider network in the region/AOR.

What We're Looking For

- 7-12 years of experience in supply/recruitment/growth roles; strong exposure to blue-collar/gig worker hiring is a big plus.

- Strong analytical skills with a data-first approach to problem-solving. Proficiency in analytics tools (e.g., Google Analytics, Mixpanel) and experience with SEO, SEM, and social media marketing.

- Proven track record of driving digital user acquisition and offline sourcing strategies.

- Excellent stakeholder and vendor management capabilities.

- Comfortable working in a fast-paced, execution-heavy environment.

- Strong communication and leadership skills.

- Entrepreneurial mindset with the ability to work closely with leadership and drive ownership.

Why Join Us?

- Work directly with the CEO and leadership team on strategic, business-critical initiatives

- Be part of a rapidly growing company solving real-world logistics challenges

- High autonomy, impact, and visibility

- Competitive compensation, incentives, and ESOPs (where applicable)