company logo

Process Executive

Bengaluru
Full-Time
Fresher: Less than 1 year
17K - 19K (Per Month)

About the Job

Skills

Client Services
Market Research
Excellent Communication
Technical Support

Roles and Responsibilities of Process Executive:

• Client and Market Research

• Identify the needs of the customer and give them an appropriate solution

• Quickly respond tothe customer queries related to the products via emails, chat or phone calls

• Communicate with the concerned authority to update bottlenecks in the product so that the manager can resolve it nimbly

• Update the recent customer conversation details and technical issues in the appropriate database for future references

• Handle all product related data works to the assigned clients

• Follow-up the customers to ensure to collect feedback for all technical and non-technical issues which are resolved


Qualifications for Process Executive:

• Should have splendid reading, writing and speaking communication skills in English

• Must have a bachelor’s degree.

• Must have the capability to work alone as a One-Man Army in the Product Support Department.

• Good Analytical Skills

Experience: 0 – 1 year


Work Location: Domlur

About the company

We are a software solutions provider with a passion to enrich the education industry and enable them to impart insight driven guidance with a clear focus on the Institution, Teachers, Management, Parents and most of all the pupils.We also deliver customised cutting edge solutions for Supply Chain Management, Out of Home media advertising (OOH) and Governmental agencies in the US and Latin America ...Show More

Industry

Software Development

Company Size

11-50 Employees

Headquarter

Bangalore