Company Overview

Nexus Jobs is a dynamic human resources company based in Jaipur, specializing in empowering talent staffing services across India. With a team of 11-50 employees, we focus on providing comprehensive manpower solutions tailored to our clients' needs. Our services include immediate placements and diverse job opportunities for both freshers and experienced individuals, ensuring the right fit for every role. For more information, visit our website at www.nexusjobs.in.

Job Overview

We are seeking a motivated Junior Travel Consultant to join our team in Jaipur. This full-time position requires 1 to 3 years of experience in the travel industry. The ideal candidate will have a strong passion for travel and an ability to manage end-to-end trip planning and execution. You will play a key role in providing excellent customer service and delivering personalized travel solutions to our clients.

Qualifications and Skills

• Must possess effective communication skills to liaise with clients, vendors, and internal teams smoothly and efficiently.
• Proven problem-solving abilities to address and resolve travel-related issues promptly and effectively.
• Experience in booking management to ensure accurate and efficient handling of travel arrangements and itineraries.
• Keen attention to detail is necessary to manage complex itineraries and ensure all travel plans are executed without errors.
• Familiarity with sales techniques to promote additional travel services and products that align with clients' needs.
• Customer service orientation (Mandatory skill) is essential, focusing on building satisfying relationships with travel clients.
• Itinerary planning (Mandatory skill) is crucial to create efficient and memorable travel experiences for clients.
• Destination knowledge (Mandatory skill) is required to provide valuable insights and guidance to clients about various travel destinations.

Roles and Responsibilities

• Consult with clients to understand their travel needs and preferences for trips, vacations, and business travels.
• Develop and present personalized travel packages including flights, accommodations, transportation, and activities.
• Facilitate the travel booking process, ensuring accuracy and efficiency in the reservation systems.
• Provide detailed and up-to-date travel information and advice on destinations, cultures, and customs.
• Address and resolve any issues or problems that arise before or during travel to ensure client satisfaction.
• Build and maintain lasting relationships with clients to encourage repeat business and referrals.
• Stay updated with industry trends and travel regulations to provide the best advice and customer service.
• Maintain accurate records of bookings and clients' details for reference and follow-up communication.