Job Overview

Senior Microsoft Certified Trainer role available with Netlabs Global IT Services Pvt Ltd in Bengaluru, Karnataka, India. This is a full-time contract position with a minimum experience requirement of 5 to 8 years. The ideal candidate should have expertise in Microsoft Office Certified Training, Office 365 Administration, MS Teams Administration, and overall training skills.

Qualifications and Skills

• Microsoft Office Certified Trainer certification
• Proven experience in conducting Microsoft Office Certified training
• Strong knowledge of Office 365 Administration and MS Teams Administration
• Excellent presentation and communication skills
• Ability to adapt training methods to different learning styles
• Strong problem-solving and troubleshooting skills
• Experience in mentoring and guiding junior trainers
• Attention to detail and ability to analyze training effectiveness
• Ability to work independently and collaboratively in a team

Roles and Responsibilities

• Plan and deliver high-quality Microsoft Office Certified training sessions to employees and clients
• Develop course content and training materials for Microsoft Office applications
• Administer and manage Office 365 and MS Teams platforms, ensuring smooth functioning and user support
• Assess the training needs of employees and recommend suitable programs
• Collaborate with internal teams to identify and address knowledge gaps and training requirements
• Stay updated with the latest Microsoft Office applications and technologies
• Monitor and evaluate the effectiveness of training programs, making necessary improvements
• Provide technical support and guidance to trainees during and after training sessions
• Maintain documentation of training activities and progress of trainees