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Customer Service Executive

Vadodara
Full-Time
Junior: 1 to 3 years
1.8L - 2.6L (Per Year)
Posted on Feb 03 2023

About the Job

Skills

Customer Support
calling
Microsoft Office

Role:Customer service executive 


  1. Good communication skills
  2. Language: English and Hindi


Job description

Teleperformance is hiring.

  • We have openings for Customer support Executive
  • Should be a Graduate
  • Should have good communication.
  • Should speak English, Hindi.
  • Fresher OR experience in Voice process.


Answering client correspondences through email, social media, and by phone.

  • Possessing excellent product knowledge to enhance customer support.
  • Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
  • Handling customer concerns and complaints in a timely manner.
  • Keeping a proper record of the customers.
  • Providing the best possible solution to the queries of the customers.



Desired Candidate Profile:

  • Candidate must have good command on written and spoken English.
  • Proficient in Microsoft Office Suite.
  • Strong phone contact handling skills and active listening.
  • Proven customer support experience or experience as a Client Service Representative





About the company

Neelam Enterprise is a Job Placement Center designed to meet customer needs. We have established ourselves as a renowned name in the HR realm by providing wide range of recruitment and selection services to diverse companies. We understand the need of the candidates as well as that of the company and provide them with a perfect match. People with potential and companies with prospects are just wa ...Show More

Industry

HR Generalist Career

Company Size

51-200 Employees

Headquarter

vadodara

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