Role:Customer service executive 

1. Good communication skills
2. Language: English and Hindi

Job description

Teleperformance is hiring.

• We have openings for Customer support Executive
• Should be a Graduate
• Should have good communication.
• Should speak English, Hindi.
• Fresher OR experience in Voice process.

Answering client correspondences through email, social media, and by phone.

• Possessing excellent product knowledge to enhance customer support.
• Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
• Handling customer concerns and complaints in a timely manner.
• Keeping a proper record of the customers.
• Providing the best possible solution to the queries of the customers.

Desired Candidate Profile:

• Candidate must have good command on written and spoken English.
• Proficient in Microsoft Office Suite.
• Strong phone contact handling skills and active listening.
• Proven customer support experience or experience as a Client Service Representative