Company OverviewNaukri Milegi, India's leading job search portal, operates in the Human Resources industry with a workforce of 201-500 employees. Headquartered in Bhilwara, Rajasthan, the company is dedicated to connecting job seekers with potential employers, offering a seamless platform for job search and recruitment. For more information, visit their website at <a href="http://www.naukrimilegi.in" rel="noopener noreferrer" target="_blank">www.naukrimilegi.in</a>. Job OverviewNaukri Milegi is seeking enthusiastic individuals for the position of Telecaller. This role is ideal for freshers with 0 to 1 year of experience seeking opportunities in Bhilwara, Ajmer, Jaipur, Chittaurgarh, Udaipur, Kota, and Rajsamand. The position is flexible, offering full-time, part-time, and freelance employment options. As a Telecaller, you will engage with customers, address their inquiries, and promote services in a professional manner. Qualifications and Skills<ul><li>Excellent communication skills to convey information clearly and effectively to diverse audiences.</li><li>Active listening skills to understand customer needs and respond appropriately.</li><li>Persuasion skills to encourage customers to consider and utilize company services.</li><li>Customer service skills to provide a positive experience and resolve customer concerns.</li><li>Problem-solving abilities to identify issues and implement effective solutions swiftly.</li><li>Patience when handling customer inquiries and complaints to maintain professionalism.</li><li>Time management skills to efficiently handle multiple calls and tasks within set deadlines.</li><li>Empathy to understand and relate to customer feelings and perspectives compassionately.</li></ul> Roles and Responsibilities<ul><li>Conduct outbound and inbound calls to communicate with potential and existing customers.</li><li>Provide detailed information about company services and answer customer inquiries.</li><li>Acquire insights into customer needs and suggest suitable services and solutions.</li><li>Maintain customer records and update databases with new information on a regular basis.</li><li>Achieve or exceed set targets and performance metrics consistently.</li><li>Handle customer grievances with professionalism and follow-up for resolution.</li><li>Collaborate with team members to enhance customer experience and streamline operations.</li><li>Stay updated on company products, offerings, and industry trends to provide accurate information.</li></ul>