Roles and Responsibilities

1. To take care of organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.

2. To gather and analyze information to determine learning needs.

3. Facilitates and delivers internal learning solutions and develops in-house training programs as assigned through job analysis ,career paths and consultation with managers.

4. To Evaluate organizational performance to ensure training in meeting business needs and improving performance.

5. To drive brand values and philosophy through all training and development activities.

6. Create a training schedule/curriculum that includes all areas of practice

7. Map out annual training plans for every employee.

8. Design and develop training programs that address business needs.

9. Select appropriate training methods or activities (e.g. simulations, mentoring and on-the-job training).

10. Use known education principles and stay up-to-date on new training methods and techniques.

11. Develop training manuals that target tangible results.

12. Assess instructional effectiveness and determine the impact of training on employee skills and KRAs.

13. Collating feedback on completed training to evaluate and measure results and make improvements where required.

14. Monitor employee performance and response to training.

15. Collaborate with Key Stakeholders to identify organization training needs.

16. Monthly update the training dashboard & share with all stakeholders

17. Proven ability to complete a full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)

• Skill requirements:
• 1. Ability to identify gaps in skills.
• 2. Prior experience as a trainer or a similar position.
• 3. Experience with e-learning platforms
• 4. MS Office proficiency
• 5. Strong communication skills
• 6. Evaluate employee performance to gauge where skills are lacking.
• 7. Create training programs to address skill gaps in employees
• 8. Develop training manuals that target tangible results.
• 9. Develop onboarding programs for new employees