Company Overview

MUDRA 360 excels in simplifying the borrowing journey for customers, specializing in locating the best financial products in India. Partnered with over 100 banks and NBFCs, we offer personalized deals on various loans and credit cards. Our team consists of skilled loan specialists dedicated to assisting customers in making well-informed financial decisions. Headquartered in Noida and operating within the Financial Services industry, we provide an expansive network across the finance landscape.

Job Overview

We are seeking a dynamic and motivated Loan Officer for a mid-level position at mudra360. The role is based in Noida, Delhi, Ghaziabad, and Greater Noida. As a Loan Officer, you will be employed full-time, playing a pivotal role in fostering relationships and guiding customers through the loan processes with empathy and expertise.

Qualifications and Skills

• Proven experience and proficiency in lead generation to effectively identify and convert potential loan applicants.
• Demonstrated ability in cross-selling financial products to maximize individual and company revenue streams.
• Strong sales negotiation skills, adept at negotiating terms that benefit both the customer and the organization.
• Comprehensive understanding of loan sales processes with a focus on personal loans and related financial products.
• Experience in loan servicing to ensure seamless customer support and loan processing from start to finish.
• Excellent communication skills, capable of articulating complex financial concepts in a clear and concise manner.
• Proficiency in convincing people to help potential customers realize the advantages of various loan solutions.
• Collaborative mindset with the ability to work effectively within a team to meet personal and company objectives.

Roles and Responsibilities

• Identify and approach potential clients by generating leads through various channels such as networking and referrals.
• Evaluate and analyze client needs to tailor loan products that match customer requirements and enhance satisfaction.
• Facilitate the loan application process, guiding clients through paperwork and assisting with compliance requirements.
• Cross-sell additional financial services such as credit cards and insurance to expand customer portfolios.
• Maintain detailed records of client interactions and account statuses to ensure accurate reporting and follow-ups.
• Negotiate loan terms in alignment with client needs while maintaining organization policies and profitability ratios.
• Respond to client inquiries efficiently and resolve any issues related to loan processing or payments promptly.
• Continuously stay informed about financial products, services, industry changes, and competitive offerings.