Job Title: Travel Officer

Location: Bangalore

About Us:

We are a young and dynamic travel company with a passion for curating unique experiences across the world for our clients. Guided by our philosophy of "Don’t trip on the usual," we specialize in creating extraordinary journeys that go beyond conventional travel. If you’re a travel enthusiast with a flair for multitasking and a hunger to learn, we want you on our team!

Key Responsibilities:

This is a multi-functional role where you will be cross-trained in various departments to gain holistic exposure to our operations, sales, marketing, and customer service. Your primary responsibilities will include:

Customer and Partner Coordination:

·      Serve as the main point of contact for customers and travel partners before, during, and after trips.

·      Ensure seamless communication regarding bookings, itineraries, and any changes.

Process Custodian:

·      Maintain and manage information related to the company’s various processes and ensure all documentation is up-to-date.

·      Ensure all internal workflows are smooth and organized.

Research Assistance:

·      Support the marketing and sales teams by conducting detailed internet research on destinations, travel trends, customer preferences, and competitors.

·      Assist in preparing reports and presentations to aid strategic decisions.

Trip Operations Management:

·      Handle the end-to-end operations of trips, including pre-booking arrangements, real-time coordination during trips, and post-trip processes.

·      Proactively address and resolve customer concerns to ensure a flawless travel experience.

Skill Set & Qualifications:

Essential Skills:

·      Excellent communication skills: Fluent in English with the ability to draft professional business emails.

·      Proficiency in MS Excel and MS Word for creating reports and managing data.

·      Strong secondary research skills to gather, analyze, and present information effectively.

Additional Skills:

·      Strong relationship management skills to build rapport with clients and partners.

·      Ability to multitask and handle dynamic situations efficiently.

·      A genuine passion for travel and an understanding of what makes travel experiences memorable.

Qualifications:

·      0-5 years of work experience (preferably in the travel or allied industry).

·      An MBA or equivalent degree is preferred but not mandatory.

Why Join Us?

·      A chance to work in a creative and passionate environment with like-minded travel enthusiasts.

·      Opportunities for personal and professional growth through cross-departmental training.

·      Hands-on exposure to diverse facets of the travel industry.

·      The satisfaction of creating unforgettable experiences for travelers.

·      If you’re ready to embark on a career that combines your love for travel with professional growth, we’d love to hear from you!