Customer Service



Junior: 1 to 3 years
20K - 23K (Per Month)
Posted on Jan 19 2024

About the Job


New Business Opportunities
Team Building
People Management
Customer Engagement
Business Development

Company Overview

Mounee Consulting Services is a business consulting and services company based in GURGAON. With a focus on helping individuals and businesses meet their professional needs, we provide services such as resume creation and candidate sourcing. We work across various verticals and ensure quality personnel and programs within specified timeframes.

Job Overview

Junior: 0 to 3 years of experience | Full-Time | Bangalore, India

Qualifications and Skills

  • 0-2 years of experience in customer service or related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Experience in handling customer complaints and resolving conflicts
  • Good knowledge of MS Office and CRM software
  • Proactive and customer-focused mindset
  • Ability to work well in a team and independently
  • Strong attention to detail

Roles and Responsibilities

  • Respond to customer inquiries via phone, email, and in-person
  • Provide prompt and effective resolutions to customer issues
  • Maintain a high level of customer satisfaction by building strong relationships
  • Handle and resolve customer complaints and concerns in a professional manner
  • Document and track customer interactions and transactions
  • Collaborate with internal teams to address customer needs and improve processes
  • Identify new business opportunities and promote company services to customers
  • Assist in managing and developing customer engagement strategies
  • Conduct customer satisfaction surveys and analyze feedback
  • Stay up-to-date with industry trends and customer preferences

About the company

Mounee consulting is the service provider for all your business and professional needs with the focus on helping you to create resumes for finding the right job and working in association with corporates to provide them with suitable candidates as per their requirements.We enlist across various verticals business houses , institutes , etc. Our thorough screening technique guarantees quality person ...Show More


Business Consulting and S...

Company Size

2-10 Employees



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