Who are we Moneytor is a Debt Management Technology company which offers solutions across Debt Management, Collections, and Distressed Debt Purchase to lenders, and aids them in the collection and liquidation efforts of their consumer loan portfolios, all the while fostering happy borrower experiences. Moneytor is a pioneering, well funded and award-winning fintech startup with a veteran promoter team with over a decade of experience in the business. The core team has extensive experience in BFSI and Technology. Leading Silicon Valley Venture funds and marquee angel investors have backed us on our journey. Visit us on www.moneytor.in to know more. Who we are looking for Someone that is independent, self-learning, and is excited about people and positive changes.

Role and Responsibilities:

● Trace customers whose contact details are not available

Negotiate with customer regarding the payments

● Update feedback of customer with respect to payments

● To recover dues of delinquent customers as per allocation through in-house and as per RBI guidelines, process & policies laid down by the organisation within set timelines.

● He would be responsible for collection of overdue accounts of customers in all buckets and for various products.

● Providing detailed visit feedback to his superior and ensuring high field intensity.

● Timely deposition of collected payment and ensuring application to the right account.

● Preferably from collection agency

● Possess good written and oral communication

● Delinquent Customer regress follow-up

● Possess initiative and ability to work under pressure

● Would be responsible to recover dues Skill Requirements

● Strong verbal communication skills

● High level of confidence

● Ability to handle customers over the phone

Aggra Technologies Pvt Ltd Registered Address Doulatram Mansion Building, Rambhau Salgaonkar Rd,, Colaba, Mumbai, Maharashtra 400005 Phone: +91 7014644203 | Email: hr@moneytor.in