JOB DESCRIPTION: SALES EXECUTIVE/CONSULTANT

Job brief:

Your primary role is to contribute to generating sales for our clients. In addition, you will be responsible for closing sales deals over the phone, maintaining good customer relationships, and maximizing profitability.

Goals:

The main goal is to help the company grow by bringing in customers, building trust between customers, and creating a brand reputation.

Responsibilities

• Manage all inquiries and provide customer support on each platform; Phone & Email

• Develop your pitching strategies for different client bases to continually improve your closing ratio

• Maintain records of calls and sales/clients and note helpful information in CRM

• Educate customers on how solar can benefit them financially and its environmental impact

• Prepare and send quotations, daily follow-ups, and Close Sales

• Handle grievances to preserve the company’s reputation by resolving customer complaints investigating problems and developing solutions

• Go the “extra mile” to meet and exceed sales targets, and KPIs and facilitate future sales

• Monitor the company’s industry competitors, new products, and market conditions

• Set your targets, goals, and forecast of sales at the start of each week, month and year and share with your team leader

• Actively seek out referrals from the existing customer & new inquiries/bookings

• Take a daily dose of achieving success (self-training) and update your knowledge base and skillset

Requirements

• Proven experience as a telesales representative inbound/outbound.

• Proven track record of successfully meeting and exceeding sales targets

• Ability to learn about products and services and describe/explain them to prospects

• Excellent command of the English language

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints

Pre-Requisites:

• Be able to work the Australian Shift - 4:00 am - 1:00 pm

• Experience in International Call Centre

• Added Advantage if you have experience in Solar Industry

• Experience minimum 1 -5 years (Preferably from MNCs like Genpact, HCL, TCS, Infosys)

BENEFITS FROM THE COMPANY

·                    Highest monthly/quarterly incentives

·                    Weekly cash Incentive

·                    Canteen facility

·                    Full training for 20 days with trained corporate trainers.

·                    24 paid leaves per year