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L1 L2 application support

Mid-Level: 4 to 6 years

About the Job


Incident Management
Problem Ticket Management

Exp- 3 to 5 years

Notice period - Immediate 

Location - Kochi/ TVM/Bangalore 



Should have good understanding of the Incident Management and Problem

Ticket Management

Should be aware of various application monitoring tools and its

concepts; experience in Datadog will be of advantage

Should have basic understanding of the SOPs to be followed as part of Incident


Desirable to have at least 3 years hands on experience in support


Thorough knowledge on Retail domain and various downstream and upstream

systems catered.

Good Communication and Interpersonal skills will be desirable.

Good Triaging skills

Should have good aptitude and problem solving capabilities.


About the company

Brain child of HR leaders, Mitr management have over 45 years of domain experience spanned across Fortune 500 and Leaders in various industry verticals. As an organization, we are one of the few professionally managed ISO certified comprehensive HR solutions company. We are already serving industry leaders pan India. We successfully participate in their success story by contributing positions acro ...Show More


Human Resources

Company Size

11-50 Employees


New Delhi

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