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Customer Service Representative

Bengaluru
Full-Time
Fresher: Less than 1 year
2L - 3L (Per Year)
Posted on Apr 11 2024

About the Job

Skills

Phone Etiquette
Skilled Multi-tasker
Etiquette
Interpersonal Skills
communication
Voice
Customer Service

Hiring for a Top MNC - Background verification company - International Support for Bangalore Location.

Job Overview


Customer Service Representative (Fresher) role in Bengaluru, India. Full-Time position with Mind Click offering strategic HR services. Salary range varies.


Qualifications and Skills


  • 1. Phone Etiquette and strong communication skills.
  • 2. Skilled in multi-tasking and handling customer inquiries efficiently.
  • 3. Interpersonal skills and a customer-centric approach.
  • 4. Ability to maintain professionalism and etiquette in all interactions.
  • 5. Strong voice and clear communication abilities.
  • 6. Prior experience in customer service is a plus.


Roles and Responsibilities


  • 1. Provide exceptional customer service via phone and email interactions.
  • 2. Resolve customer inquiries and issues in a timely and professional manner.
  • 3. Maintain accurate customer records and documentation.
  • 4. Collaborate with the team to improve overall customer satisfaction.
  • 5. Adhere to company policies and procedures.



About the company

A renowned name in the HR realm providing a range of recruitment and Corporate Gifting company located in Bangalore, India. Our team of expert consultants is dedicated towards leveraging the business potential of our clients by offering strategic HR services and our services range from permanent employment, to contract and to the contract-to- hire and statutory compliance.

Industry

Consulting

Company Size

11-50 Employees

Headquarter

Bangalore, Karnataka

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