Visit customer’s place of business / employment and conduct 2nd level personal discussions and assess the business model and overall credit worthiness of the customer and recommend files for approval.

• Conduct Third party checks (with vendors, suppliers, clients, neighbours etc).

• Double-Check loans recommended by the Credit Officers and ensure timely approval.

• Co-ordination with the customers /channels for the pending documents collection as well as query resolution.

• Train the Credit officers and manage the team to ensure optimum productivity.

• Efficiently manage the Under-process files and ensure adherence to TAT.

• Maintain MIS

• Ensure portfolio quality is maintained

• Create awareness about our housing loan product.