Role Brief:

We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. 

Key Responsibilities

Greeting & Welcoming Guest.

Enhancing Guest Satisfaction

Knowledge on products, promotions & offers 

Upselling of products

Following SOP laid by the organisation

Maintain cleanliness of the outlet all the time.

System handling of billing

Inventory management.

Handling guest grievance 

Collaborating with team members to achieve targets

Candidate Profile:

Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience.

Good Communication Skills

Team Player

Result oriented, with high level of motivation for self-growth

Well groomed & presentable