Company Overview

Mazenet Solution is an IT service company with 201-500 employees headquartered in Chennai. For more information, visit www.mazenet.com

Job Overview

Technical Support role at Mazenet Solution for fresher with less than 1 year of experience in Hyderabad. Full-time employment with essential skills in Google Ads, Pay Per Click (PPC), Digital Marketing, PPC Bid Management, Customer Support, and Technical Support.

Qualifications and Skills

• Knowledge of Google Ads and Pay Per Click (PPC)
• Understanding of Digital Marketing principles
• Experience in PPC Bid Management
• Excellent customer support and communication skills
• Ability to provide efficient technical support to customers

Roles and Responsibilities

• Provide technical support to customers via phone, email, and chat
• Troubleshoot and resolve technical issues related to software products
• Document and escalate complex technical issues to the appropriate teams
• Assist in testing new software releases and updates
• Deliver outstanding customer service and ensure customer satisfaction

Eligibility Criteria:

• 2019, 2020, 2021 & 2022, 2023 batch of any degree.

• Consistent academic record of 50% in 10th, 12th, UG.

• Maximum of 2 years of education gap and not beyond year experience candidates.

• Flexible to relocate to anywhere in India and work in any shift or domain.

• Strong written and verbal communication.

• Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledge