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Customer Supportive Role

Gurgaon
Full-Time
Fresher: Less than 1 year
3.3L - 3.5L (Per Year)
Posted on Mar 07 2024

Not Accepting Applications

About the Job

Skills

Customer Service
Customer Support
Sorting
Communication
Customer Satisfaction
Customer Experience

Job Details:

Designation: Process Executive (Customer Supportive Role)

CTC: INR 3.5 LPA

Job Location: Gurgaon

Training Duration: 22 Days 

Shift: Rotational

 

Roles and Responsibilities:

  • Responsible for the end user's Google Ads accounts. 
  • Support End users on issues related to their accounts on Google Ads Billing, Policy, and other operational issues through all channels – Chat (Highest %), Email & Phone. 
  • Stay updated with Google Ads trends. 
  • Provide new strategies to the end user for hassle-free Google Ads promotions.


Interview Details:

Mode: Virtual(From client)


Level 1:Telephonic Interview

Level 2: Aptitude Test

Level 3: HR Discussion


Eligibility Criteria:

• 2020, 2021 & 2022, 2023 batch of any degree.

• Consistent academic record of 50% in 10th, 12th, UG.

• Maximum of 2 years of gap in education and not beyond year experience candidates.

• Flexible to relocate to anywhere in India and work in any shift or domain.

• Strong written and verbal communication.

• Knowledge of Google’s ad product.

• Excellent problem-solving and analytical skills, combined with impeccable business judgment and industry knowledge


Selection Process:

 

  Step 1:Eligibility as per MNC’s specification

  Step 2:Virtual Test by Client

  Step 3:Training @Mazenet with LOI

  Step 4:Final Interview by MNC

  Step 5: Offer Letter and On-Boarding


To Know more about Train and Hire and Client, Please visit https://campus2cognizant.cognizant.com/Pages/PreLogin

To Know more about our Candidate’s Testimonial, Please Visit, www.mazenet.com/train-and-hire/google-ads-jobs

To Know more about Mazenet and Job opportunities, please visit, www.mazenet.com

       


About Mazenet:


Mazenet is a leading workforce development organization that constantly sets new benchmarks while delivering an industry-responsive skilled workforce through the Train and Hire Program.


Mazenet also encompasses all aspects involved in onboarding employees such as recruiting, hiring, orientation, training, and long-term integration. Our service delivery expands over many locations across the country and around the globe, with the agility and capacity to nurture the best interests of our candidates.


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Thanks and regards

Ramya Kasirajan


About the company

www.mazenet.com

Industry

IT service

Company Size

201-500 Employees

Headquarter

Chennai

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