Job description What you'll doBengali Voice Telesales Process WORK FROM OFFICE IN SALT LAKE SECTOR VNEED TO JOIN IMMEDIATELY Qualification:- Only Graduate / Post GraduationAge:- Below 32 yearsExperience:- 1 y

Job descriptionWhat you'll doBengali Voice Telesales Process FRESHERS CAN APPLY WORK FROM OFFICE IN SALT LAKE SECTOR VNEED TO JOIN IMMEDIATELY Qualification:- Only Graduate / Post GraduationAge:- Bel

DepartmentBharat Matrimony Job TitleTelesales RoleTelesales (BM Fresh/Renewal/CBS) About UsMatrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The se

Matrimony.com Ltd is India&#39;s first pure play Consumer Internet Company to get listed. Its flagship brand BharatMatrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). 

The company provides both matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 130+ company-owned retail outlets. Its flagship matchmaking services are BharatMatrimony, EliteMatrimony and CommunityMatrimony.

With a strong leadership in matchmaking, the company has been expanding into the highly unorganised $55 billion marriage services Industry with WeddingBazaar and Mandap.com services. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.

Job Location – Noida  || Delhi	 	 Designation  - Service officer	 	 Reporting To  - Team Leader	 	 About Us -  	 	 matrimony.com provides both matchmaking and wedding related services through websites, mobile sites and mobile applications and is also complemented by 120+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 6 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganized $ 80 billion wedding services Industry. Our goal is to build a billion dollar revenue company as a long lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimony bazaar.com and mandap.com. Matrimony has also forayed into international markets with its UAE operations completing over 3 years and Bangladesh operations commencing in 2021.	 	 Department Overview	 	 Bharat Matrimony is India’s leading provider of online matchmaking services and is renowned as the most trusted matrimony portal. It comprises of a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony and Marathi Matrimony to name a few.	 	 Role Overview 	 	  The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 	 	 Key Responsibilities  -  	 	 Responsible for making outbound calls and regular follow up on leads assigned.	 	 Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.	 	 Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters	 	 Explaining the product features in detail and how to use the packages.	 	 Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.	 	 Address all the issues / grievances of customers and provide the right customer experience.	 	 Capture the insights from customer interactions and share it with the internal team.	 	 Strictly adhere to the process requirements 	 	 Skill and Competency	 	 Functional	 	 Business Knowledge Process Knowledge	 	 Product Knowledge	 	 Customer Orientation	 	 Language skills –  English / Hindi	 	 Telemarketing / Selling Skills	 	 Basic computer skills – MS Excel, Word	 	 Behavioral	 	 Values – Integrity / Honesty / Respect	 	 Communication – Oral & Written skills / Listening	 	 Executive Presence	 	 Business / Telephone Etiquette	 	 Influencing Skills	 	 Empathy	 	 Self-driven / Initiative 	 	 Ability to manage stress	 	 Willingness to learn 	 	 Education and Experience 	 	 Graduate in any stream 	 	 0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Job Type- ON RoleWanted- Relationship Executive/ Senior Relationship ExecutiveDepartment- RetailQualification- Any Degree (without Backlogs and diploma is not eligible)Experience- Min 1 year( In Telesales, Telecalling, Product Sales, Voice Process, Direct Sales, Retail Sales, BPO , B2B or B2C Sales)Salary- 12000 to 15000 + ESI + PF + IncentivesGender- Male Or FemaleLocation- Coimbatore, Pondicherry, Karur and Chidambaram ContactHR - 7871101885

Position:  Relationship Manager	 	 	 	 Role Overview:  	 	 The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.	 	 Key Responsibilities:	 	 Understanding the customer requirement accurately. 	 	 Helping customer find suitable profiles keeping in mind their requirements. 	 	 Delivering quality service to paid members and working closely to maintain a good rapport with them.	 	 Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.	 	 Managing a set portfolio of customers with robust follow up Understanding the customer requirement accurately. 	 	 Helping customer find suitable profiles keeping in mind their requirements. 	 	 Delivering quality service to paid members and working closely to maintain a good rapport with them.	 	 Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.	 	 	 	 Skill and Competencies required:	 	 	 	 Functional	 	 	 	 Good proficiency in English and one of the regional languages (Telugu/Malayalam/Hindi)	 	 Telemarketing or Customer Service / Selling Skills	 	 Basic computer skills – MS Excel, Word	 	 	 Behavioural	 	 Communication – Oral & Written skills / Listening	 	 Business / Telephone Etiquette	 	 Influencing Skills	 	 Empathy	 	 Self-driven / Initiative 	 	 Ability to manage stress	 	 Willingness to learn 	 	 	 	 	 	 CTC & Benefits: 	 	 2.5 to 3.6 lakhs (Exclusive of Incentives)	 	 Group Mediclaim and Group Term Life	 	 Day Shift

<h2>Job Description</h2> -Engage in the new business development - Value Added Services with brand advertising of the company product. - Identifying &amp; establishing relationships with Key Corporate to develop new business. - Implementing sales promotion activities /business development/sales &amp; marketing operations. - Formulating sales structures designed to assure achievement of agreed-to volume, market share and profit objectives. - Business Modelling /Agreement closure with various Content/App partners - Analyzing marketing trends and tracking competitors- / expansion of local promotional schemes and providing valuable inputs for product enhancement and fine tuning sales &amp; marketing strategies to increase revenue.. Direct On Role Wanted- Field Sales ExecutiveQualification- Any Degree( Without Backlogs)Experience- 4 to 8 ( Field Sales &amp; should have a Fluency in English comm)Salary- Hike from your Previous salary+ Petrol Allowance(Bike Must)Gender- MaleLocation- Chennai( Adyar), Coimbatore ContactHR- 7871101885

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.&nbsp;&nbsp;Responsibilities<ul><li>Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails</li><li>Prospect call preparation including company background research and other pertinent lead information</li><li>Identify customer's buying trends and provide reports to management</li><li>Enter, update, and maintain CRM information on leads, prospects, and opportunities</li></ul> Qualifications<ul><li>Bachelor's degree or equivalent experience in Business</li><li>At least 1 - 3 years' of sales experience</li><li>Excellent written and verbal communication skills</li><li>Ability to multi-task, organize, and prioritize work</li></ul>

Matrimony.com Limited